Windows 10: Telephone call from some saying they are from Microsft

Discus and support Telephone call from some saying they are from Microsft in AntiVirus, Firewalls and System Security to solve the problem; I have just had a call from a guy claiming to be from Microsoft saying I have problems with my computer. He is saying that my computer is open to... Discussion in 'AntiVirus, Firewalls and System Security' started by Chichi143, May 21, 2019.

  1. Chichi143 Win User

    Telephone call from some saying they are from Microsft


    I have just had a call from a guy claiming to be from Microsoft saying I have problems with my computer. He is saying that my computer is open to hackers gaining access to my personal information and that he would talk me through sorting it out.


    There was no way I was going to do this as anyone could ring me and say they are from Microsoft and then again access to my stuff! Scams like this happen every day and I'm not a trusting person.


    I told the guy I wouldn't be doing anything over the phone with him as I'd need to verify this first and he told me he would be blocking my computer! I told him to go ahead and I'd call Microsoft myself to sort it out.


    Is this guy legitamate? Can he really do this? What is he going on about? Please can someone from Microsoft explain in layman's talk what exactly I should be doing, if anything with my PC.


    Many thanks.

    :)
     
    Chichi143, May 21, 2019
    #1

  2. computer telephone

    Hi Donald,

    To get better clarity on the issue, kindly answer the questions below:

    • What do you mean when you say "telephone that is on my computer"?
    • Are you referring to an application installed on your computer? If yes, then what is the exact application?
    We look forward to your response.
     
    Monica Cam, May 21, 2019
    #2
  3. cadaveca Win User
    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Telephone call from some saying they are from Microsft :p
     
    cadaveca, May 21, 2019
    #3
  4. Entegy Win User

    Telephone call from some saying they are from Microsft

    dictaphone - record a telephone conversation

    As pointed out, the likely reason is that it's illegal to record a telephone call without consent in many countries. I don't see this being built-in anytime soon, but who knows what will come in Windows 8?

    But yes, the suggestion box is a surprising look at things. For example, there are "so many" complaints here about no direct sync to Outlook, yet that suggestion is only 24th place on the list. Seems like not many people care about direct sync to Outlook as
    some people think.
     
    Entegy, May 21, 2019
    #4
Thema:

Telephone call from some saying they are from Microsft

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