Windows 10: Temp file cleanup trouble

Hi there. I'm trying to free up disc space by deleting temp files. My storage usage says I've got over 7 GB of temporary files, but when I click on it there's only a few MB available to be cleaned up. How would I find the remaining files and delete them?

:)

 

These temp files will not delete

Hi Jeffrey,

Thank you for your interest in Windows 10.

We understand that, you are unable to delete temp files on Windows 10 and I'd be certainly help you.

For a better understanding of your issue, answer the query below:

• Do you receive any prompt or error code?
• What happens, when you try to delete temp files?

I suggest you to follow these methods below and check, if it works:

Method 1:

• Press Windows key + R key together, to open RUN command Window.
• Type "temp" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.

If the issue persists, follow method 2.

Method 2:

• Press Windows key + R key together, to open RUN command Window.
• Type "%temp%" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.
  

If the issue persists, follow method 3.

Method 3:

I suggest you to boot the computer to Safe Mode, then perform disk cleanup on Windows 10 and check, if it works.

I suggest you to refer the article and check, if it helps.

Windows Startup Settings (including safe mode):

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Let's try to perform disk cleanup on Windows 10 and check, if it works.

Disk cleanup in Windows 10:

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

Disk Cleanup Windows doesn't appear when I click on it.

Hi,

Disk Cleanup tool is a useful utility in deleting junk files. There are probable reasons why your Disk Cleanup tool is not working properly. We suggest that you follow the steps provided below:

Method 1 - Delete Temp Files:

Removing the temporary files can help in making the Disk Cleanup tool working.

• Press Win+R and write %temp% in the open window and click
  Enter.
• The temp folders will become visible. Select the available temp files, perform a right click and select
  Delete.

Return back to the tool and try to start it to see if it is working.

Method 2 - Run Windows Update Troubleshooter:

Many times Windows update becomes responsible for Disk Cleanup issue. In this case, running troubleshooter is the best idea.

• 
  Right click theStart
  menu and select Control Panel.
  
• 
  Change the
  View by: Categoryinto
  Large icons.
  
• 
  Select and click
  Troubleshooting.
  
• 
  Now select and click
  System and Security.
  
• 
  Click Windows Update.
  
• 
  Click on the tiny link
  Advanced on the troubleshooter.
  
• 
  Click on Run as administrator link positioned in the right bottom section. Once The troubleshooter looks like just above image click Next.
  

It will detect the troubles if exists, so follow the on-screen guidelines to complete the troubleshooting. Try to run the Disk Cleanup once again.

Feel free to get back to us should you need further assistance.

 

about temp folder

Hi Hector,

The temp folder provides work space for programs. Yes they can be deleted. We suggest that you follow the steps provided by Sangeeta Sarkar on how to delete Temp files on this

link. You may also type in the search box Disk Cleanup and hit enter. It will evaluate your disk and give you a list of folders sizes that can be deleted.

Keep us updated on the status of the issue. We will be glad to assist you further.

Regards.