Windows 10: Temporary black screen while switching users

Discus and support Temporary black screen while switching users in Windows Hello & Lockscreen to solve the problem; Hello. New windows10 Lenovo. When switching users get a black screen that can last upto 20seconds. I don't know if this is just a slow computer i3... Discussion in 'Windows Hello & Lockscreen' started by Computerabber, Feb 6, 2020.

  1. Temporary black screen while switching users


    Hello. New windows10 Lenovo. When switching users get a black screen that can last upto 20seconds. I don't know if this is just a slow computer i3 with ssd or its a windows feature. Is the screen that comes up *while switching users* configurable - to something other than black would be useful? Cheers.

    :)
     
    Computerabber, Feb 6, 2020
    #1
  2. rtwjunkie Win User

    Temporary Black Screen, then no problem

    @wolf2009: No, Loading screen not disabled. Would that have any effect on the 3 temporary black screens after windows loads? I'll give it a try tonight though.

    @tigger69: I think I might have another AGP card to try. Do you think it could be the video card, as after about 5 minutes, everything is ok. If I can dig an old 6800GT out of storage tonight, I'll try it.

    Thanks for some suggestions both of you.
     
    rtwjunkie, Feb 6, 2020
    #2
  3. Black screen while switching user account.

    Hello Raider,


    As per the query, while switching the users in your PC ends with black screen. And it even persists after a restart.

    - What is the make and model of your computer ?

    We recommend you to refer the steps Black screen and not signed in to Windows” in the below article to fix the black screen issue.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems


    Keep us informed with the status of the issue.

    Thank you.
     
    Akheel Ahmed, Feb 6, 2020
    #3
  4. Temporary black screen while switching users

    Can't switch between users on Windows 10 gets black screen upon switching users

    Hello,

    Thank you for posting your query on Microsoft Community.

    To isolate this issue, I suggest you to create another user account and try to switch between your current user account and the new use account and check if you are facing the same issue.

    You can refer to the link below for more information on how to create new user account:

    http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8
    Note: Applies to Windows 10.

    If you are still getting the black screen error while switching between users, Kindly try the steps given in the following link and check if it helps:

    Black screen after upgrading to Windows 10

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Feb 6, 2020
    #4
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Temporary black screen while switching users

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