Windows 10: Temporary Files Storage CleanUp Not Working

I am trying to install the Windows 11 update on my HP laptop. I need to clear space. System Storage says I have 5.33G in Temporary Files. But when I click to delete those, there's only 10kb. I have updated, refreshed, rebooted, cleared every folder manually, emptied trash. On my 3rd try now and going nuts. Now I only have Apps and some documents on this laptop, yet it still says I have no room and Temp files are 5.33GB. I still need 5GB more space for the update. Where are those files hidden? Why is the Storage size still so large but not showing up if I try to delete them? I am already using

:)

 

Unable to delete temporary files

Hi Sumit,

Looks like you are running out of storage space, let's walk you through the steps of running
Disc cleanup for your Windows 10 device.

To delete temporary files, kindly follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If you need to free up more space, you can also delete system files:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• In Disk cleanup, select Clean up system files.
• Select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If the suggestions above didn't work, feel free to post back so we can further troubleshoot.

 

Cannot Cleanup Temporary Internet Files

Recently when running Disk Cleanup on my Windows 10 Surface tablet, there are 1.10 GB of Temporary Internet Files listed under Files to delete. Checking this box and clicking OK does not remove them.

I also notice these same files listed when I when I run Clean up system files. I am not able to remove these file here either.

When I click on the Temporary Internet Files and select the View files button, Disk Cleanup opens the AppData > Local > Microsoft > Windows > INetCache > IE folder with only the message "This folder is empty" displayed. The IE folder properties lists 3
files and 1 folder and the Attributes Hidden is checked. Unchecking the Hidden attribute does not return any files.

Windows 8 was originally installed on this Surface Tablet and I upgraded to Windows 10 last September. Automatic updates is turned on.

I welcome suggestions for resolving this issue.

Thanks!

 

Disk Cleanup - Padlock on Temporary Internet Files

Hi Dennis,

Deleting temporary files is one way of to free up space on your drive.

For us to properly isolate your concern and provide an appropriate resolution, kindly answer the following questions below:

• We would like to confirm if you were running the Disk Cleanup utility?
• Can you confirm that the only files you cannot delete were all temporary Internet files?
• Was there a lock displayed beside the temporary Internet files?
• Were there any error messages when you tried to run a disk clean up.
• Can you send us a screenshot of the error message?
• What troubleshooting steps have you done so far?

Looking forward to your response.