Windows 10: that old right click issue with a twist?

hey guys/girls,

long time lurker, first time poster

running win10 pro with creator update

every-time i right on the desktop and try and create a "new" - file, folder, etc
it crashes and refreshes the screen, all other right click inputs in the dialog i have work
I tried disabling all the startup stuff (bar 2 power-shell options it wont let me disable) ... out side that and looking over the multiple google issues that havent seem to work for others...
i'm deaf, blind and dumb...... lost

it only started since I believe I updated to the creator update
and as extra addon not.. not sure if its a thing or not
I cant create shorts cuts to the desktop, add to start menu or task bar..
if this a new win10 thing... thing i've learnt something new (havent googled this)

cheers in advance
"maybe, im to close to the project"

-DT

:)

 

ISSUE WITH RIGHT CLICK

Right-click crashes/delay are caused by some third-party shell extensions. To identify which extension is causing the problem, use ShellExView.

ShellExView - Shell Extension Manager For Windows:

ShellExView - Shell Extension Manager For Windows

Slow Right Click:

Troubleshooting Right Click Issues Caused by Shell Extensions

 

ISSUE WITH RIGHT CLICK

Hi,

Thank you for posting in Microsoft community.

We understand your concern and will certainly assist you to solve it.

1. Do you receive any error message related to the issue?

2. From when is the issue persisting?

3. Did you make and changes to you computer prior to the issue?

4. Are you using a Local account or Microsoft Account?

Please be advised that the issue you face might be due to some of the Windows 10 components going missing or corrupt. Please refer the below steps to troubleshoot.

Method 1: Microsoft Safety Scanner.



The issue you face may be due to some Virus or malware issues so you may try running the Microsoft Safety scanner and check if the issue persists.



The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software. Please refer the below link to download
and run the Microsoft Safety Scanner.



http://www.microsoft.com/security/scanner/en-us/default.aspx



DISCLAIMER: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

The Microsoft Safety Scanner is not a replacement for using an antivirus software program that provides ongoing protection.

If the issue persists, please follow the below method.

Method 2: System maintenance troubleshooter.

Try running System Maintenance Troubleshooter to get the problem automatically detected and fixed. Please follow the steps given below.



1. Press Windows key + X key and then go to control panel.

2. Select system and maintenance.

3. There select troubleshooting.

4. In troubleshooting, go to system and security and select
run maintenance task.

5. Select system maintenance and follow the
on screen instructions.

If the issue persists, please follow the below method.

Method 3: SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.



Follow the below steps to perform an SFC scan.



1. Press Windows key + X key.

2. Select command prompt (admin).

3. Type the below command:



Sfc /scannow



If the issue persists, please refer the below method.



Method 4: DISM scan.



Deployment Image Servicing and Management (DISM) is a new command line tool that you can use to service a Windows image or prepare a Windows PE image. The DISM tool replaces the Package Manager (pkgmgr.exe), PEimg, and Intlcfg tools. DISM consolidates
the functionality found in those three tools, as well as delivers new functionality to improve the experience of offline servicing.



Please follow the given steps to run a DISM scan:



1) Press Windows + x on your keyboard.



2) Select Command prompt (Admin) to open Administrator Command prompt.



3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:



dism.exe /online /cleanup-image /scanhealth




dism.exe /online /cleanup-image /restorehealth



Please let us know if the issue is resolved or you need any further assistance.

 

Welcome to TenForums @darkentre

It's not. I have the Creators Update and can make new folders or files on my desktop.

Have you tried creating a new local user? Does it work for another user? If so, it may be your user profile is corrupt.

 

I created a new local user account and there was no issue

so, fixes or solutions for this?

or do I just drag out "hopefully" a old image where this isnt a problem?


cheers,

 

I'm afraid the usual advice for a corrupt user profile is to create yourself a new user and transfer the files and documents across to the new user account. It's often the simplest and quickest 'fix'.

Remember to make the new account an administrator, you must never delete the last administrator account or you won't be able to manage your PC. It will be a lot of work setting it up as before, but you can export your bookmarks from your browsers, including Edge since the Creators Update.
Backup and Restore Microsoft Edge Favorites in Windows 10

You could try deleting your profile, a new one will be created when you next log in. Again, you may have a lot of settings to put back the way you want them. You'll need a separate local administrator account to do this. It's a good idea to have one for admin purposes anyway.
Delete User Profile in Windows 10

If you have an old image then you may be in luck, the profile may not be corrupt in the image. At least, it gives you something to fall back to.

Whatever you try, before you start make a note of all the settings in your original account that you may need to set up again afterwards.

 

There's an outside chance you have an extension installed the Creator's update doesn't like. If that wasn't installed for all users, that might explain why you don't have the problem in a new user account.

So try disabling shell extensions.
Download and install Shellexview (free), easy to find. Hide all MS extensions, disable all others.Note:
there may still be other extensions enabled. For those try e.g. Shellmenuview or the context menu editor in Glary Utilities.

 

Thanx the help people
I just rebuilt it from a old image

Cheers