Windows 10: The area where I can enter my account information either does not load at all or the...

When I try to log in to my Microsoft account in Windows, the login section does not work properly. The area where I can enter my account information either does not load at all or the login button is not active. This prevents me from accessing Microsoft services and syncing my account. I think the problem may be caused by my device or Microsoft's servers, but I have not found a definitive solution. I request help to fix this problem. I am attaching a screen video showing the problem. Please provide feedback in Turkish, thank you in advance :https://drive.google.com/file/d/1Pyd1H_k7DKJT3-XRQv

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Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Microsoft account purchase information.

Hi Robert,

A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Sign out your account from the Windows Store. Here is how:

• Open the Store app.
• Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
• Click/tap on the Microsoft account again.
• Click/tap on the Sign out link.

Step 2: Reset Store cache. Follow the steps below:

• Press the Win+R keys to open the Run dialog.
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Step 3: Sign in your account to the Windows Store.

• Open the Store app.
• Click/tap on the user icon, and click/tap on Sign in.

Should you need further assistance, feel free to post back anytime.

 

Windows 10 kep loosing verified state of account ann register new PC to my device area

Hi Ben,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to perform a Microsoft Account troubleshooter by following the steps below:

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ in the top left corner.
• Click on ‘Microsoft Account’ from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.