Windows 10: The battery report in my system states "No batteries are currently installed". How can I...

The battery report in my system states "No batteries are currently installed". Although I checked everything, The battery icon is been displayed, it is charging to the full, discharging completely. Also checked the device manager for updating the drivers They are fully up to date and in the properties tab of drivers I see "This device is working properly." message in the device status of all the drivers. Please help me with the issue as I need to have battery report for my laptop.

:)

 

Battery report

Gabriela,

I have very precise records of when I swap over my batteries [because I run battery reports both before & after] and the moment of opening up the computer or changing the battery does not show up in my battery reports.
- My Battery report section Usage history - History of system usage on AC and battery goes all the way back to when the computer maker finished setting the computer up [and then posted it to me]. Your corresponding records seem to show the same.
- I know of no command to reset the parameters listed in a battery report.

The Start time entry you circled in red shows the time that the computer was turned on or awakened on battery power. There is no indication of anything dishonest being done. Windows re-starts that list whenever it feels like it. There is nothing significant in that entry at all. Just for example, my Battery report Start time entries are only showing for today but the computer was in use yesterday and earlier on battery.

Denis

 

Battery apps and battery report lack data

Below I have Copy / Pasted a report generated by the PC. As you can see (I hope) most of the expected battery data is simply not there. I have four Store apps monitoring the battery, two of which concentrate on displaying battery usage statistics in tables and graphs. But they also do not show the data. The battery is reported to have zero charge when in fact it has up to 100%. I have been frequently getting an annoying pop-up notification saying the battery has 0% charge and to 'connect the charger', when it is connected and charging. I have examined Settings and Tasks Library but have not found anything to explain this.

It is important to me to be able to monitor the battery in my 2-in-1 tablet

Battery report

COMPUTER NAME DESKTOP-SI0QNOV
SYSTEM PRODUCT NAME Cube I15-TC
BIOS 5.11 05/07/2016
OS BUILD 14393.321.amd64fre.rs1_release_inmarket.161004-2338
PLATFORM ROLE Slate
CONNECTED STANDBY Supported
REPORT TIME 2016-10-21 17:29:01
Installed batteries
Information about each currently installed battery
BATTERY 1
NAME Intel Battery
MANUFACTURER Intel Corp
SERIAL NUMBER 1122
CHEMISTRY LION
DESIGN CAPACITY -
FULL CHARGE CAPACITY -
CYCLE COUNT 23474
Recent usage
Power states over the last 7 days
START TIME STATE SOURCE CAPACITY REMAINING
2016-10-21 07:30:00 Active AC - -
08:08:00 Suspended - -
09:34:17 Active AC - -
10:13:01 Active Battery - -
10:13:36 Active AC - -
11:08:44 Suspended - -
14:22:13 Active AC - -
14:23:55 Active Battery - -
15:14:26 Active AC - -
15:50:00 Suspended - -
17:20:29 Active AC - -
17:24:58 Active Battery - -
17:27:00 Report generated Battery - -
Battery usage
Battery drains over the last 7 days
START TIME STATE DURATION ENERGY DRAINED
2016-10-21 10:13:01 Active 0:00:35 - -
14:23:55 Active 0:50:31 - -
17:24:58 Active 0:02:02 - -
Usage history
History of system usage on AC and battery
BATTERY DURATION AC DURATION
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
- - - - -
Battery capacity history
Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
- - -
Battery life estimates
Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
- - - - -
Current estimate of battery life based on all observed drains since OS install

 

Battery Report

Hi jon_556, my name is John D. an independent advisor happy to help you with this.

Regarding the battery report showing a 10000% capacity remaining, this is likely an error or glitch in the system. It's not possible for a battery to have more than 100% capacity.

There could be a few reasons why the battery report is showing an incorrect capacity number. It's possible that there was an error in the command used to generate the report, or there could be a problem with the battery itself or with the computer's power management system.

To troubleshoot this issue, I would suggest starting with some basic troubleshooting steps such as:

> Restarting the computer and generating a new battery report to see if the issue persists.

> Checking the computer's power settings to ensure they are set up correctly.

> Running a battery diagnostic test to check the health of the battery.

> Updating the computer's firmware and drivers to the latest versions.

I hope this information is helpful to you.

Best regards,

John D.

Independent Advisor