Windows 10: the CD player fitted in my pc will open and close but will not play<any suggestions please

Windows Media will not burn my music discs to play on regular CD players

Hello CGaleBaker,

Could you please reply to some of my questions?

• Which Cd player are you referring to? What is the make and model?
• Did you try to play the music other cd player?

Well, I suspect there is some issue with the cd player itself as it is running fine on the computer. I suggest you to try playing in on different player and check first.

Let us know how it goes.

 

Windows Media Player won't play CDs

Hello DominicGerald,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following queries:

1. Are you receiving any error code or error message when you attempt to play the music?
   
2. Is your music CD being detected by the system and are you able to access it through the File Explorer (Windows + E key)?
   

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). If you have a DVD drive and a compatible DVD decoder installed on your computer, you can use Windows Media Player
to play a DVD-Video disc. If your unable to play anything on WMP, kindly check with the steps listed below and see if it works:

Method 1: Update DVD/CD ROM driver from Device Manager.

Sometimes, the issue persists if the drivers aren’t updated. So, I would suggest you to update the DVD/Cd driver manually. To do that, you may refer the article on

Update drivers in Windows 10.

Once after updating the drivers, you may check if you are able to play songs. If not, you may try out the following method.

Method 2: Adjust Burn Settings.


As you say that it’s getting stuck while burning a CD, you might want to check with the burn speed. To do that,

• Open Windows Media Player from the Start menu.
  
• Click on Organize and select
  Options from the list.
  
• Select the Burn tab in the Options window and select the drop-down menu beside
  Burn speed and select Slow.
  
• Click on Apply and OK
  to exit the settings screen.
  
• Try burning a new CD and check if it plays.
  

Method 3: Download and install add-ons for Windows Media Player.

I would suggest you to get the add-ons for your player and check if you are able to play songs. To do the same, you may want to refer to an article on
Downloads for Windows.


Kindly get back to us with the results. We will be glad to assist you further if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator