Windows 10: The computer get stuck when I try to open a library

Discus and support The computer get stuck when I try to open a library in Windows 10 Support to solve the problem; I just bought a new Lenovo computer with windows 8, I upgraded to 10 as soon as I got it. now when I'm trying to open a folder or save a word file... Discussion in 'Windows 10 Support' started by meytal, Nov 26, 2015.

  1. meytal Win User

    The computer get stuck when I try to open a library


    I just bought a new Lenovo computer with windows 8,
    I upgraded to 10 as soon as I got it.

    now when I'm trying to open a folder or save a word file or even open a chrome - the computer get stuck.

    I cant tell if it's a computer issue or windows,

    any idea how can I test it and check what is the problem...?

    Thank you!!!

    :)
     
    meytal, Nov 26, 2015
    #1
  2. Mohan B P Win User

    When I try to open a photo I get the message 'the remote procedure call failed'

    Hi,

    I realize that you are facing the issue in opening the photos.

    To assist you better, kindly write back to us with the following information.


    • Are facing this issue only in opening the photos or with other applications too?

    • Are you trying to open the photos, through Windows 10 photos app?

    • Have you made any changes prior to this issue?
    I suggest you to follow the below troubleshooting methods and check if it helps.

    If you are trying to open photos using Windows 10, I suggest you to try running Windows app troubleshooter and check if it helps.

    Method 1: Run the store app troubleshooter.

    Refer to the link below to run the store app troubleshooter and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    If the issue still persists, try method 2

    Method 2: Disabling the Anti-Virus software.

    I suggest you to disable the anti-virus and firewall temporarily and check if it helps.

    DISCLAIMER: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to
    install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.

    Thank you.
     
    Mohan B P, Nov 26, 2015
    #2
  3. When I try to open a photo I get the message 'the remote procedure call failed'

    Original title: opening photos.

    when I try to open a photo I get the message 'the remote procedure call failed' - please can someone tell me how to open my pix.
     
    GrannyAnne, Nov 26, 2015
    #3
  4. The computer get stuck when I try to open a library

    indianacarnie, Nov 26, 2015
    #4
Thema:

The computer get stuck when I try to open a library

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