Windows 10: The computer has an error when the computer is turned off

Discus and support The computer has an error when the computer is turned off in Windows 10 Performance & Maintenance to solve the problem; I turn off my Laptop . when I turned off the computer, my computer reported an error gpucontrol.exe . the Windows 1809 no Bug but upgrade Bug . the... Discussion in 'Windows 10 Performance & Maintenance' started by LêTùng1, Jul 24, 2019.

  1. LêTùng1 Win User

    The computer has an error when the computer is turned off


    I turn off my Laptop . when I turned off the computer, my computer reported an error gpucontrol.exe . the Windows 1809 no Bug but upgrade Bug . the image . please help me !

    my laptop is MSI gl62m-7rdx .

    The computer has an error when the computer is turned off 20a29cb2-f61a-491b-97da-6956bf135440?upload=true.jpg

    :)
     
    LêTùng1, Jul 24, 2019
    #1
  2. _JP_ Win User

    Computer Randomly Turns on From Sleep

    I only saw this thread now, otherwise I would have suggested this sooner.
    I had that same problem you are having, my computer was waking-up from S3 and the culprit was my X7 mouse.
    powercfg -lastwake also listed the HID keyboard device which was an extension of the mouse.
    Besides going in device manager and setting everything to not being able to wake-up the computer from S3, I also did this to the power profiles:

    The computer has an error when the computer is turned off nousbwakeup.jpg

    Worked for me.
     
  3. Computer won't turn on

    Hi,

    To resolve your concern regarding the Critical Service Failed error message on your computer, follow the steps below:

    • Turn off your computer.
    • Turn on your computer. As soon as you see the Windows logo with the spinning dots, press and hold down the power button until your computer turns off. Do this process
      twice.
    • Turn on your computer for the third time, and then let it load.
    • It should give you the message: Preparing Automatic Repair.
    • On the next screen that would appear, click on Advanced Options.
    • Select Troubleshoot.
    • Go to Advanced Options.
    • Click on Startup Repair.
    • Wait for the repair to finish.

    Let us know how it goes.
     
    Ruizell Rey, Jul 24, 2019
    #3
  4. The computer has an error when the computer is turned off

    computer turning on

    Hello Judy,

    We still can't identify what causes this booting issue. For us to identify and assist you better with this, kindly answer the following questions:

    • When did you start experiencing this issue?
    • Are you getting any error messages?
    • Are you turning off your computer or just setting it on Sleep mode?
    • What troubleshooting steps have you tried so far?

    We look forward to your reply.
     
    Michelle Vil, Jul 24, 2019
    #4
Thema:

The computer has an error when the computer is turned off

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