Windows 10: The computer has rebooted from a BugCheck

Discus and support The computer has rebooted from a BugCheck in Windows 10 Drivers and Hardware to solve the problem; Hello. I was wondering if someone could please help me with this? I have a HP 550-103na PC with Windows 10 1903 OS. This is the dump file:... Discussion in 'Windows 10 Drivers and Hardware' started by NathanaelWood, Aug 30, 2019.

  1. The computer has rebooted from a BugCheck


    Hello. I was wondering if someone could please help me with this? I have a HP 550-103na PC with Windows 10 1903 OS.


    This is the dump file:


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    THREAD_STUCK_IN_DEVICE_DRIVER (ea)
    The device driver is spinning in an infinite loop, most likely waiting for
    hardware to become idle. This usually indicates problem with the hardware
    itself or with the device driver programming the hardware incorrectly.
    If the kernel debugger is connected and running when watchdog detects a
    timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
    and detailed message including bugcheck arguments will be printed to the
    debugger. This way we can identify an offending thread, set breakpoints in it,
    and hit go to return to the spinning code to debug it further. Because
    KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
    information in this case. The arguments are already printed out to the kernel
    debugger. You can also retrieve them from a global variable via
    "dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
    On MP machines (OS builds <= 3790) it is possible to hit a timeout when the spinning thread is
    interrupted by hardware interrupt and ISR or DPC routine is running at the time
    of the bugcheck (this is because the timeout's work item can be delivered and
    handled on the second CPU and the same time). If this is the case you will have
    to look deeper at the offending thread's stack (e.g. using dds) to determine
    spinning code which caused the timeout to occur.
    Arguments:
    Arg1: ffffd4899bb7f080, Pointer to a stuck thread object. Do .thread then kb on it to find
    the hung location.
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object.
    Arg3: 0000000000000000, Pointer to offending driver name.
    Arg4: 0000000000000000, Number of times this error occurred. If a debugger is attached,
    this error is not always fatal -- see DESCRIPTION below. On the
    blue screen, this will always equal 1.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 3

    Key : Analysis.Elapsed.Sec
    Value: 22

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 63


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

    SYSTEM_MANUFACTURER: HP

    SYSTEM_PRODUCT_NAME: 550-103na

    SYSTEM_SKU: N8X12EA#ABU

    BIOS_VENDOR: AMI

    BIOS_VERSION: A0.13

    BIOS_DATE: 09/29/2016

    BASEBOARD_MANUFACTURER: HP

    BASEBOARD_PRODUCT: 2B52

    BASEBOARD_VERSION: 3.0

    DUMP_TYPE: 1

    BUGCHECK_P1: ffffd4899bb7f080

    BUGCHECK_P2: 0

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    FAULTING_THREAD: ffffd4899bb7f080

    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

    CPU_COUNT: 4

    CPU_MHZ: e09

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 15

    CPU_MODEL: 38

    CPU_STEPPING: 1

    BLACKBOXBSD: 1 (
    !blackboxbsd)


    BLACKBOXNTFS: 1 (
    !blackboxntfs)


    BLACKBOXPNP: 1 (
    !blackboxpnp)


    BLACKBOXWINLOGON: 1

    BUGCHECK_STR: 0xEA

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: DESKTOP-VCNL9MA

    ANALYSIS_SESSION_TIME: 08-30-2019 23:34:36.0865

    ANALYSIS_VERSION: 10.0.18914.1001 amd64fre

    LAST_CONTROL_TRANSFER: from fffff80e06440d70 to fffff8013fbbfcc0

    STACK_TEXT:
    ffff8a06`67605458 fffff80e`06440d70 : 00000000`000000ea ffffd489`9bb7f080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    ffff8a06`67605460 fffff80e`06440e4e : ffff8a06`67605548 fffff80e`0641bde6 ffff8a06`67605548 ffff8a06`676054e8 : dxgkrnl!TdrTimedOperationBugcheckOnTimeout+0x40
    ffff8a06`676054d0 fffff80e`0bbc210a : 0000002e`c2cd0cf6 ffff8a06`67605590 00000000`00000000 ffffd489`99481000 : dxgkrnl!TdrTimedOperationDelay+0xce
    ffff8a06`67605510 fffff80e`0bbb27e0 : ffff8a06`67605720 ffffd489`99481000 fffff80e`0becf640 00000000`00000000 : atikmdag+0x7210a
    ffff8a06`676055d0 fffff80e`0bc6afcb : 000000f4`0f86d000 ffffd489`99e8a088 000000f4`0f86d000 000000f4`0f86e000 : atikmdag+0x627e0
    ffff8a06`67605640 fffff80e`0bc71fb5 : 000000f4`0f86e000 00000000`00490000 ffffd489`99bf3050 00000000`00000000 : atikmdag+0x11afcb
    ffff8a06`676056c0 fffff80e`0bc71e89 : ffffd489`99bf3050 fffff80e`0c029760 00000000`00000001 4c49434d`2827206e : atikmdag+0x121fb5
    ffff8a06`67605710 fffff80e`0bc6de0c : 00000000`00000000 00000000`00000000 00000000`00000000 00000003`00000030 : atikmdag+0x121e89
    ffff8a06`67605740 fffff80e`0bc6913d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x11de0c
    ffff8a06`67605770 fffff80e`0bc6a3c9 : ffffd489`99e79af0 00000000`00000003 00000000`00000000 00000000`00000000 : atikmdag+0x11913d
    ffff8a06`676057a0 fffff80e`0bc6774d : ffffd489`99e79af0 fffff80e`0bc677b0 00000000`00000000 00000000`00000000 : atikmdag+0x11a3c9
    ffff8a06`676057d0 fffff80e`0bc677e2 : ffffd489`9b8e2c34 00000000`00000001 00000000`00000000 00000000`00000000 : atikmdag+0x11774d
    ffff8a06`67605800 fffff80e`0bc678db : ffff8a06`676058d8 ffff8a06`676058e0 00000000`00000000 00000000`00000000 : atikmdag+0x1177e2
    ffff8a06`67605830 fffff80e`0cdfc560 : ffffd489`99e22018 ffff8a06`676058f0 ffffd489`9b8e25f4 ffffd489`9b8e25f4 : atikmdag+0x1178db
    ffff8a06`67605870 fffff80e`0ce11850 : ffffd489`9b8e2c34 ffffd489`9b8e25f4 00000000`00000001 00000000`00000013 : atikmdag+0x12ac560
    ffff8a06`67605900 fffff80e`0bc663d4 : 00000000`00000001 ffff8a06`67605a40 ffffd489`9b8e25f4 fffff80e`0c028ed0 : atikmdag+0x12c1850
    ffff8a06`67605960 fffff80e`0ce0db9b : ffffd489`9b8e25f4 ffff8a06`67605af0 ffff8a06`67605a40 00000000`00000032 : atikmdag+0x1163d4
    ffff8a06`676059c0 fffff80e`0cded065 : 00000000`00000032 ffff8a06`67605b01 ffff8a06`67605bd0 00000000`00000000 : atikmdag+0x12bdb9b
    ffff8a06`676059f0 fffff80e`0cdf33e1 : ffffd489`00000032 ffffd489`9b8e11c4 ffffd489`99e22010 fffffe00`000001e0 : atikmdag+0x129d065
    ffff8a06`67605b80 fffff80e`0bbd2a0b : ffffd489`9b82fa10 ffffd489`991f0a90 ffffd489`9b82fa30 ffff910d`48a02030 : atikmdag+0x12a33e1
    ffff8a06`67605c30 fffff80e`0bbd39ee : 00000000`00000004 00000000`00000000 ffffd489`991f0a90 ffffd489`9b82fa30 : atikmdag+0x82a0b
    ffff8a06`67605cb0 fffff80e`0bcbedab : 00000000`00000004 ffffd489`991f0a90 00000000`00000000 ffffd489`991f0a90 : atikmdag+0x839ee
    ffff8a06`67605ce0 fffff80e`0bcbea3f : 0000002e`c2c9c39f 00000000`00000000 ffffd489`9943b201 00000000`00000000 : atikmdag+0x16edab
    ffff8a06`67605d20 fffff80e`0bc827ff : ffffd489`9943b201 00000000`00000004 00000000`00000006 fffff80e`0bd2642c : atikmdag+0x16ea3f
    ffff8a06`67605d70 fffff80e`0bd26550 : ffffd489`9943b200 00000000`00000000 ffff8a06`67605e58 00000000`00000000 : atikmdag+0x1327ff
    ffff8a06`67605da0 fffff80e`0bd2820b : ffffd489`9943b200 00000000`00000100 ffff8a06`00000000 00000000`00000001 : atikmdag+0x1d6550
    ffff8a06`67605dd0 fffff80e`0bd285ff : ffffd489`9943b200 00000000`00000003 00000000`00000001 ffffd489`994d82d0 : atikmdag+0x1d820b
    ffff8a06`67605e20 fffff80e`0bd287b5 : 00000000`00000003 ffffd489`9943b220 ffff8a06`67606001 00000000`00000000 : atikmdag+0x1d85ff
    ffff8a06`67605e90 fffff80e`0bb829d5 : ffff8a06`67606000 00000000`00000000 fffff80e`0bed1498 00000000`00000003 : atikmdag+0x1d87b5
    ffff8a06`67605ee0 fffff80e`06d93e7e : 00000000`00000000 00000000`00000000 ffffd489`994e7998 fffff80e`071ed166 : atikmdag+0x329d5
    ffff8a06`67605f50 fffff80e`0643998f : 00000000`00000000 00000000`00000000 00000000`00008000 fffff801`00001000 : atikmpag+0x13e7e
    ffff8a06`67605f80 fffff80e`06436e0a : 00000000`00000001 ffff8a06`67606070 ffff8a06`67606078 00000000`00000000 : dxgkrnl!DXGADAPTER:The computer has rebooted from a BugCheck :DdiSetPowerComponentFState+0x1eb
    ffff8a06`67606040 fffff80e`0719569c : 00000000`00000000 ffffd489`9be69000 00000000`6fff2000 00000000`6ffea000 : dxgkrnl!DxgkNotifyMemorySegmentHasData+0x5a
    ffff8a06`67606070 fffff80e`07213bf1 : ffffd489`9b965d60 00000000`00000001 00000000`00000000 ffff910d`4b5d6da0 : dxgmms2!VIDMM_GLOBAL::NotifyMemorySegmentActive+0x100
    ffff8a06`676060c0 fffff80e`071ec61e : 00000000`00000007 00000000`00001000 ffffd489`9b965d60 00000000`00000000 : dxgmms2!VIDMM_SEGMENT::ReserveResource+0x27571
    ffff8a06`67606180 fffff80e`071ef21b : 00000000`00000005 ffffd489`9bc988c0 00000000`00000001 00000000`00000001 : dxgmms2!VIDMM_MEMORY_SEGMENT::ReserveResource+0x3e
    ffff8a06`676061d0 fffff80e`071dc83e : ffff910d`4b5d6da0 00000000`00000007 00000000`00000000 ffff910d`4b5d6f00 : dxgmms2!VIDMM_GLOBAL::AcquireGPUResourcesFromSegmentSet+0x13b
    ffff8a06`67606240 fffff80e`071dca50 : ffffd489`a32b2b10 ffffd489`9be69000 00000000`00000000 00000000`00000000 : dxgmms2!VIDMM_GLOBAL::FindResourcesForOneAllocation+0x9e
    ffff8a06`67606290 fffff80e`071f077f : 00000000`00000000 00000000`00000000 ffff910d`4c6f56b0 ffff910d`4bb80520 : dxgmms2!VIDMM_GLOBAL:The computer has rebooted from a BugCheck :pageInOneAllocation+0x150
    ffff8a06`676063a0 fffff80e`071df0b3 : 00000000`00000000 ffff910d`00000000 00000000`00000001 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitPageDirectory+0x73
    ffff8a06`676063f0 fffff80e`071dde63 : ffff910d`4feb0150 ffff910d`4bb80520 ffff8a06`67606650 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0xdf3
    ffff8a06`67606590 fffff80e`071e0745 : ffff910d`4f92a9a0 fffff801`00000000 00000000`00000001 ffff910d`4bb80558 : dxgmms2!CVirtualAddressAllocator::CommitVirtualAddressRange+0x2e3
    ffff8a06`67606700 fffff80e`071e767e : 00000000`00000000 ffffd489`a2e24010 ffff8a06`67606880 ffffd489`9be69000 : dxgmms2!VIDMM_GLOBAL::CommitVirtualAddressRangeSystemCommand+0x1dd
    ffff8a06`67606780 fffff80e`071f5aeb : 00000000`00000001 00000000`00989680 ffff910d`4f92a980 00000000`00000001 : dxgmms2!VIDMM_GLOBAL:The computer has rebooted from a BugCheck :processDeferredCommand+0x1de
    ffff8a06`676069f0 fffff80e`071ff7f9 : ffff910d`4495e810 ffffb381`61beb101 ffffd489`9bb7f000 00000000`00000100 : dxgmms2!VIDMM_WORKER_THREAD::Run+0xc1b
    ffff8a06`67606be0 fffff801`3fb29e95 : ffffd489`9bb7f080 fffff80e`071ff7f0 ffff910d`4495e810 00000224`b4bbbdfe : dxgmms2!VidMmWorkerThreadProc+0x9
    ffff8a06`67606c10 fffff801`3fbc730a : ffffb381`61bda180 ffffd489`9bb7f080 fffff801`3fb29e40 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    ffff8a06`67606c60 00000000`00000000 : ffff8a06`67607000 ffff8a06`67601000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a


    STACK_COMMAND: .thread 0xffffd4899bb7f080 ; kb

    THREAD_SHA1_HASH_MOD_FUNC: 58d908cd3a968319be7ca619a24c455249767621

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 69e0544699490951933e529ed5cba64ab8eb20c0

    THREAD_SHA1_HASH_MOD: 946e21f1b8a6d51447e7a94c6b7fb128fac003bf

    FOLLOWUP_IP:
    dxgkrnl!TdrTimedOperationBugcheckOnTimeout+40
    fffff80e`06440d70 0f1f440000 nop dword ptr [rax+rax]

    FAULT_INSTR_CODE: 441f0f

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: dxgkrnl!TdrTimedOperationBugcheckOnTimeout+40

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:
    dxgkrnl

    IMAGE_NAME: dxgkrnl.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 3a1abc64

    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys

    BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys

    PRIMARY_PROBLEM_CLASS: 0xEA_IMAGE_dxgkrnl.sys

    TARGET_TIME: 2019-08-30T21:57:03.000Z

    OSBUILD: 18362

    OSSERVICEPACK: 0

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 1998-05-30 22:12:57

    BUILDDATESTAMP_STR: 190318-1202

    BUILDLAB_STR: 19h1_release

    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

    ANALYSIS_SESSION_ELAPSED_TIME: 5858

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0xea_image_dxgkrnl.sys

    FAILURE_ID_HASH: {ea458ad2-d5ab-aa6c-7a11-54653c70dfb8}

    Followup: MachineOwner
    ---------



    :)
     
    NathanaelWood, Aug 30, 2019
    #1

  2. The computer has rebooted from a bugcheck

    I have setup of windows server 2012 cluster machines.any one of the machine is always rebooting from bugcheck with below error coad.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff801dac14256, 0xffffd001d794db30, 0x0000000000000011). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021219-123437-01.

    please suggest a solution for this i am frustrated due to this issue now..
     
    Aniket Shete, Aug 30, 2019
    #2
  3. "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

    Hi Jayan,



    Please reply to a few questions asked below:

    • Since when are you facing the above issue? Did you make any recent changes to the computer?
    • Did you try booting the computer in Safe mode and check if the issue persists?


    We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



    Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Aug 30, 2019
    #3
  4. UNDCTIATC Win User

    The computer has rebooted from a BugCheck

    This is causing 90% of my Win7 64bit BSOD's...

    WTF is this?

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff9e0084e02c0, 0x0000000000000000, 0xfffff88003c7b293, 0x0000000000000005

    any suggestions thnx a bunch!
     
    UNDCTIATC, Aug 30, 2019
    #4
Thema:

The computer has rebooted from a BugCheck

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