Windows 10: The cortana search results turned black and I can't see what it says

My search bar works fine but when the results show up it's black so I can't see what the options are. Please help me fix it!

:)

 

Turn Off Web Search Results When Searching My Computer

Hi,

If you are pertaining to the Cortana search web results, you can disable it and improve local search results. Follow the steps below to disable web results:

• Click the search bar.
• Select the Notebook icon on the left pane of the search bar.
• From the options, select Settings. (Note: On the later versions of Windows, the Settings button might be outside the Notebook icon.)
• On the Settings, toggle the Cortana gives me suggestions, ideas, reminders, alerts and more option to
  Off.
• On the lower part, turn off the Search online and included web results option as well.
  

See the image as reference to the above steps:





After doing the steps, try using search again and see if the web results will now disappear.

Should you need further assistance, feel free to post your query anytime.

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue

 

Disable Web Search Results in Windows 10 Start Menu

Hi Taira,

Disabling web results in the search box depends on the version and build of your Windows 10. We suggest checking the Windows 10 version and build installed on your computer. To check the version and build, follow the steps below:

• On Cortana search, type winver and press
  Enter.
• A pop-up box will appear containing the version and build of your operating system.

Meanwhile, you can try these steps on how to disable web results in the search box:

• Click the search box in the taskbar.
• Select the Notebook icon
  
  
  in the left pane.
• Click Settings from the list.
• In the Settings page, turn off the Cortana can give you suggestions, ideas, reminders, alerts and more option.
• Also, turn off the Search online and include web results option.

If you need further assistance, don't hesitate to reach out.