Windows 10: The device shuts down suddenly

Discus and support The device shuts down suddenly in Windows 10 Performance & Maintenance to solve the problem; The device shuts down suddenly https://answers.microsoft.com/en-us/windows/forum/all/the-device-shuts-down-suddenly/2cbf9468-1877-46ec-a592-01f1aa4cdbad Discussion in 'Windows 10 Performance & Maintenance' started by youssrymarzok, Jan 22, 2020.

  1. The device shuts down suddenly


    The device shuts down suddenly

    :)
     
    youssrymarzok, Jan 22, 2020
    #1
  2. Ernie San Win User

    Windows 10 is unable to complete shut down

    We suggest doing these troubleshooting steps below:

    Method 1. Hard Reset

    • Shut down your computer.
    • Remove the cable and wires connected to your computer.
    • Press the Power button for 10 seconds to completely drain your device.
    • Check if there's any changes.
    Method 2. Shutdown trick.

    • Press Windows key.
    • Press and hold Shift.
    • Click the Power icon.
    • Select and click Shutdown.
    Let us know the outcome.
     
    Ernie San, Jan 22, 2020
    #2
  3. Laptop won't shut down

    Hi Muhammad,

    Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
    To do this, kindly follow the steps listed below:

    • Type troubleshooting in the Search bar and press
      Enter.
    • Click on View all on the left-side of the page.
    • Click on each category below then follow the on-screen prompt to run the troubleshooter:
    • Background Intelligent Transfer Service
    • Hardware and Devices
    • Power
    • Windows Update
    Note: Make sure that you restart your PC after running the troubleshooter for each category.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Jan 22, 2020
    #3
  4. The device shuts down suddenly

    Windows 10 Suddenly Starts to Lag

    Hello,

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • Are you using any 3rd party antivirus program?

    Meanwhile, we suggest performing the suggested steps on this article
    on how to improve the performance of your Windows 10 device.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jan 22, 2020
    #4
Thema:

The device shuts down suddenly

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