Windows 10: The education email address end with edu.cn CANNOT receive the verification code from...

Discus and support The education email address end with edu.cn CANNOT receive the verification code from... in Windows 10 Updates and Activation to solve the problem; Dear MS support, Greetings, As a student located in China, the education email box which ends with edu.cn cannot receive the verification code... Discussion in 'Windows 10 Updates and Activation' started by LeoSu9, Mar 3, 2021.

  1. LEOSU9
    LeoSu9 Win User

    The education email address end with edu.cn CANNOT receive the verification code from...


    Dear MS support,


    Greetings,


    As a student located in China, the education email box which ends with edu.cn cannot receive the verification code from Microsoft when registering the education O365 product, even though the MS account info address '*** Email address is removed for privacy ***' has been successfully added into the white list.


    That supposes not to be an occasional situation because my classmate cannot receive the verification code as well from MS


    Would you kindly take a look and advise ?


    Thanks in advance for your support and best regards


    Leo

    :)
     
    LeoSu9, Mar 3, 2021
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Receiving wrong verification code to verify email

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:



    • Where exactly do you get the prompt/notification to verify the email address?
    • How are you trying to verify the email?


    However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



    For more information on troubleshooting verification codes, you can refer the section
    Troubleshooting verification code issues in the article

    Microsoft account security info & verification codes    .



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 3, 2021
    #2
  3. CODYJANSEN
    codyjansen Win User
    29.99 for Windows 7 home premium edition with a .edu email account

    i wish i had a .edu email address
     
    codyjansen, Mar 3, 2021
    #3
  4. LILKIDUNO
    lilkiduno Win User

    The education email address end with edu.cn CANNOT receive the verification code from...

    lilkiduno, Mar 3, 2021
    #4
Thema:

The education email address end with edu.cn CANNOT receive the verification code from...

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