Windows 10: "The is a problem with your account Sign in again" unexplained message

Discus and support "The is a problem with your account Sign in again" unexplained message in AntiVirus, Firewalls and System Security to solve the problem; Greetings, I've been getting the above message each time I open my computer and use Outlook or Edge... Has my account been compromised...? I have... Discussion in 'AntiVirus, Firewalls and System Security' started by StephenfromChch, Jul 31, 2020.

  1. "The is a problem with your account Sign in again" unexplained message


    Greetings,


    I've been getting the above message each time I open my computer and use Outlook or Edge... Has my account been compromised...? I have bought a new phone recently... and while I did have Microsoft Phone companion and Edge installed on my old one, I haven't on my new one...although I can sign into my Hotmail account via the new phone.


    The reason is that as I'm in China, I can't connect to some Microsoft services, unless I use a VPN - which I haven't got connected to my new phone yet... not sure if this is relevant to the account sign in issue on my desktop...


    Thanks.

    :)
     
    StephenfromChch, Jul 31, 2020
    #1
  2. Rose W Win User

    Your Microsoft account needs you to sign in again-recent credentials

    Yes the correct or current info is in the Settings/Accounts/Your email and accounts.
    The steps in the tutorial included signing in after deleting a listing. I couldn't see where that was relevant since its a second listing. It looks like I have to voluntarily do the 'sign in' so I can avoid doing that. I'm locked out for 30 days anyway.
    Perhaps its time to set up a stand alone user account in that laptop <grin> Too nerve wracking dealing with this MSAccount.
     
    Rose W, Jul 31, 2020
    #2
  3. Rose W Win User
    Your Microsoft account needs you to sign in again-recent credentials

    The 'recent credentials sign in' message popped up in my laptop action centre.
    Nothing had been changed.
    So I signed into my Ms Account to the credential section.
    The email address in the drop down list was not current. The address was changed Jan 2015 and gmail has been in use on the laptop since that date. So my choice was to click on 'nothing applies' and do the next steps.
    The sign in required an alternate email address. Fortunately I have one handy. This security routine has a 30 day wait period.
    Now I have found the tutorial 37536 illustrating deleting extra accounts but I don't think I can do this because the security section is not available for 30 days. I had no idea this control panel item was available but only the tutorial informed what could be done with this data.
    It is amazing that 1.5 yr has gone by and the old email is still in there as a credential. I suppose after 30 days I can delete the hurontel address. I found it odd that the old email address was on the drop down list for a contact. Its a dead end address.
    Now that I have made the credential 'visit' can I assume the hurontel address is gone from MS records and I can delete it in the control panel credential section and not have to sign back into the MSAccount credential section because the correct address is listed?

    "The is a problem with your account Sign in again" unexplained message [​IMG]
     
    Rose W, Jul 31, 2020
    #3
  4. "The is a problem with your account Sign in again" unexplained message

    Microsoft Account sign in problem

    Hello Sebastian,

    Let's determine the cause of the issue. To get started, I'd like to get the following information:

    • During when are you getting this error message?
    • Is this your first time to encounter this issue? If so, did you make any changes to your account prior to this?

    Meanwhile, I suggest that you follow these steps and check if this will help you in resolving the error message:

    • Press Windows key + R and type services.msc.
    • Right-click Microsoft Account Sign-in assistant and choose
      Properties
      .
    • In Startup type, choose Automatic then click
      OK.

    We're looking forward to your response.
     
    Antoneth Ber, Jul 31, 2020
    #4
Thema:

"The is a problem with your account Sign in again" unexplained message

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