Windows 10: The keyboard backlight on my new ASUS has stopped working!!

UGH!!! I spilled water (mostly on myself but...) some got on the keyboard that has a rubber cover on it.

I've dried it off, restarted the laptop, but the back light is not on!

It's one of the main reasons I chose this thing. It took me 7 months to save for it!!

I've looked in 'settings' to see about turning it back on but can't find anything.

I'm so upset!!! I bumped the table leg and that was it!

:)

 

Keyboard Backlight Has Stopped Working.

Please, the keyboard backlight of my Acer Aspire F 15 has stopped working. How do I fix this problem.

***Edited Original Title From: keyboard backlight***

 

Keyboard Backlight Has Stopped Working.

Hi Gideon,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the complete model number of your Acer Aspire F14?
2. Are you aware of any changes made to this computer prior to the issue?
3. What is the operating system that you have installed on your computer? (To check the Version and Edition of your Windows, you can refer
   Which Windows operating system am I running?).
   

Meanwhile, try the below methods and check if this helps.

Before trying the below methods, try a keyboard combination by pressing the
FN and the F9 keys at once and check if the keyboard backlight turns on.

Method 1:
Turning On Keyboard Backlight From Windows Mobility Center.

1. Click on the Start Menu > Search for Windows Mobility Center > Hit
   Enter.
2. Locate Keyboard backlight in Windows Mobility Center > Select
   On under Keyboard lighting > Click on OK.
3. Restart the computer once after making the changes and check for the keyboard backlight.

Method 2:
Keyboard Troubleshooter.

Go to Settings > Update and Security >
Troubleshoot > Run the Keyboard Troubleshooter and check for the issue.

If the issue persists after trying the above troubleshooting methods, then please reply with the answers listed above, so that we can understand the concern and help you with the appropriate troubleshooting methods.

Give it a shot and let us know of any changes.

Hope it helps.

 

Toshiba Satellite E45DW-C Backlight Keyboard

Hi,

This may have something to do with the driver for the device. We'd like to know some things so we can guide you better in resolving the issue. Please answer the following questions:

• Was the backlight previously working?
• Did the feature stop functioning after applying changes on the computer?
• Have you tried connecting the device to another computer?

We can gather more information about the cause of the problem by running some troubleshooters available in Control Panel. To do so, follow these steps:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Keyboard and allow the troubleshooter to run.
• Run the Hardware and Devices troubleshooter as well.

The suggested troubleshooters will automatically correct the issues they find on your computer.

It will also be helpful if you can connect the keyboard to another computer to determine if the problem is specific to the device where the keyboard is currently connected. Connecting the keyboard to another computer will let us know if the backlight is
defective.

Let us know if you have questions.

Come back if you need more help.