Windows 10: The last few Windows updates have made my wifi and printer to stop working

The last few Windows updates have made my wifi and printer to stop working. I have to manually remove updates every time you guys mess up my computer. What's going on, its a huge waste of time every month dealing with this ****!!!!

:)

 

Having trouble deleting printer


I have had a Canon Pixma MX850 for several years and it has been a workhorse. Recently I purchased a Canon Pixma MX492 for the added wifi capability. Under no circumstances am I able to remove the MX850 from the Printers and Devices menu. I have been on the phone with Microsoft and Canon several hours over the last week. It still sits there as I type this. When I install the MX492 and update drivers, it still does not show on the printers list and is not recognized when I try to add a printer to the list.

The Canon tech I spoke to suggested there might be a corrupt file or malware somewhere not allowing the removal of the MX850. He suggested I create a new Admin account which would create a new registry and see how that worked. I did that and the MX492 shows up on the printers list and is the default printer.

When I am on my old admin sign on where the MX850 shows up, I can print in Word and Quicken on the MX492 even though it does not show as a printer on the printer page.

So, what to do?

Thanks in advance.

 

Printer doesn't work anymore after the last Windows update

@Berton do you have update KB4557957 installed?

 

Can't get my HP Printer to work on Windows 10

Greg,

I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

• There was no animation in the system try after plugging in the USB cable and powering on the printer.

Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

• Yes. The printer is listed.
• Set as Default, if it won't print right click to Troubleshoot.
  • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:

PCL XL error

Subsystem KERNEL

Error: IllegalTag

Operator: 0x98

Position: 3

Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

• Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

Did the printer driver arrive? No.

Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
it in.

Let us know how this works. It may require a few extra steps.

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

• Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

• Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
the ICON is customized to look like the installed device or printer.

Do you have any other suggestions that I might try?

Thanks!

Dave Williams