Windows 10: The microphone and sound disappeared

Please help, I can't use my microphone and input devices have disappeared on freshly updated Lenovo Windows 10 64-bit laptop.

:)

 

Headphones' Microphone Volume Under the "Levels" Tab Disappeared

Hello Ferryn,

Seems that you're done with some troubleshooting steps. For additional assistance, try following the steps provided:

• Go to Sound properties > Recording tab.
• Right Click Microphone Device.
• Click on Listen tab.
• Check Listen to this device.

Thank you.

 

Headphones' Microphone Volume Under the "Levels" Tab Disappeared

We suggest that you check the following steps on how to raise the mic volume:

• Check the Speaker icon on the system tray. Right click on it and choose "Recording Devices" menu.
  
• This will show Sound window. Go to Recording tab of Sound window, you will notice the microphone which is active that has a green check mark. Right click on the active microphone and select "Properties".
  
• You will now see Microphone Properties window. Go to the
  Levels tab and you will now see Microphone and
  Microphone Boost. You can use the sliders to modify your volume settings. Click
  OK button to save changes.

Let us know how it works so we can further assist you.

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.