Windows 10: The Microsoft Bluetooth mouse does not reconnect

Discus and support The Microsoft Bluetooth mouse does not reconnect in Windows 10 Drivers and Hardware to solve the problem; The Microsoft Bluetooth mouse does not reconnect He got this mouse, matched it and it worked fine for a while, but then it started not responding when... Discussion in 'Windows 10 Drivers and Hardware' started by EdwardDuncan3, Jun 10, 2019.

  1. The Microsoft Bluetooth mouse does not reconnect


    The Microsoft Bluetooth mouse does not reconnect

    He got this mouse, matched it and it worked fine for a while, but then it started not responding when it was inactive for a while, and the only way to get it working again was to remove the device and re-pair it. I did this about 3 times while looking for a solution, but then it did not reconnect. It was detectable and I was able to select it and start matching myself, but it would always fail.

    Specifications: ACER Swift SF315-41G with AMD Ryzen 7 2700U processor

    Specifications: ACER Swift SF315-41G with AMD Ryzen 7 2700U processor

    :)
     
    EdwardDuncan3, Jun 10, 2019
    #1

  2. Microsoft Bluetooth mouse fails to reconnect on windows 10

    Probably there are different errors out there.

    I have problems to reconnect a Bluetooth mouse after my computer comes back from a sleep.

    I have windows-7 Enterprise, Service Pack 1, 64 bit

    Intel(R) Wireless Bluetooth(R), driver version 17.1.1407.474 (latest version, dixit windows)

    Power Management disabled (“Allow the computer to turn off this device to save power” is unchecked).

    I have two Bluetooth mice


    • A Microsoft Sculpt Touch Mouse. This mouse works fine. No connection or reconnection problems, working since years.
    • As I do not like the Touch path of the Sculpt Touch Mouse, I recently bought a Microsoft BluetoothMouse 3600. This mouse normally works fine; I am also not losing connection after a few minutes of inactivity (I had this problem years ago with a - now retired
      - Microsoft Bluetooth mouse 5000, hence Power Management is disabled).


    However, the annoying problem is that my BluetoothMouse 3600 does not reconnect after my computer comes back from a sleep. Neither automatically, nor does it come back if I push the button on the mouse (whether on/off, or 3 seconds for reconnecting). I can
    only reconnect my mouse by initiating a pair sequence using the “Add a device” from the “Show Bluetooth Devices” window and going through the whole process of adding a new device.

    No problem to reconnect after switching mouse off and on, while the computer is awake.

    Also the Microsoft Sculpt Touch Mouse reconnects without even ‘blinking’.



    Any suggestions?

    Thanks Michael
     
    MichelJonker, Jun 10, 2019
    #2
  3. Bluetooth mouse does not reconnect when computer is restarted

    Every time I restart my computer (Dell XPs13.3, Windows 10), my Bluetooth mouse (Microsoft Arc) does not reconnect.

    The mouse reconnects only after I open "show bluetooth devices" on the taskbar.

    The mouse seems to connect automatically when the computer is turned off and then turned back on.

    Suggestions?
     
    ecsorensen, Jun 10, 2019
    #3
  4. The Microsoft Bluetooth mouse does not reconnect

    Arc Bluetooth mouse not working properly with Surface 3

    Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

    Below steps worked for me:

    • Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
    • Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
    • Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

    Everything works fine again.
     
    Wim van Wieren, Jun 10, 2019
    #4
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The Microsoft Bluetooth mouse does not reconnect

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