Windows 10: The Microsoft Store says I'm not connected to the internet but I am connected. Error Code:...

This problem has been happening for a while, and I don't know how to fix it. Error Code: 0x80072EFD

:)

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Microsoft Solitaire Collection/Store not connecting to Internet.


For the last one week I could not open Microsoft Solitaire Collection. Whenever I open the application, it says "There is problem downloading game data for Microsoft Solitaire Collection. FAQ at FAQ Archive - Microsoft Casual Games and refer to error code 101_107_1, When I tried to open Store application also, the message comes stating that "you are not connected to Internet". However my internet connection is OK, and is working nicely.

 

Microsoft Store Says not Connected to the Internet

Hi,

So basically when I try to launch the Microsoft Store, it says "Check your connection. Microsoft Store needs to be online. It looks like you're not." And then it displays an error code of Code: 0x80072EFD. This is having an affect on other apps I have downloaded
from the store, saying that I don't have internet connection, even though I do have clear and full connection, as I am writing this message. I have tried troubleshooting my internet connection, updating my computer, doing that cache reset thing, and nothing
seems to work. Sometimes when I troubleshoot, it says that I am not logged into my Microsoft Account, and I double check online and even on my settings on my computer and I am definitely logged in. It's just very frustrating and I am hoping there is something
that I missed or am not doing that can help resolve this issue. Thanks in advance!

Terese