Windows 10: the microsoft updates delete files saved games

Discus and support the microsoft updates delete files saved games in Windows 10 Installation and Upgrade to solve the problem; Each time the updates automatically does its thing, my files are gone. I have to reload Office just to use word and excel and also all of the progress... Discussion in 'Windows 10 Installation and Upgrade' started by sweetsniper, Apr 26, 2020.

  1. the microsoft updates delete files saved games


    Each time the updates automatically does its thing, my files are gone. I have to reload Office just to use word and excel and also all of the progress of my games are lost. This is really a problem.

    :)
     
    sweetsniper, Apr 26, 2020
    #1

  2. Microsoft Jigsaw Save File problem!

    Hi WalGlynn,

    Having a server interruption while playing is one of the possible reasons why your Microsoft Jigsaw save file has become corrupted. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 3: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    If the issue persists, I suggest that you uninstall and reinstall the game. You may click the link below for the steps:

    How to uninstall and reinstall a game on Windows 10

    Kindly update us with the results.
     
    Wilfred Mac, Apr 26, 2020
    #2
  3. Saving and deleting files

    I suspect you have some agent that interferes with the normal operation of Windows. Please try this to find out:

    • Press Shift+Restart to start Windows in Safe Mode.
    • Modify some file, then save it.

      Delete some file.
    • Press Shift+Restart to start Windows in Safe Mode.
    • Check if the actions from Step 2 persist.
     
    Frederik Long, Apr 26, 2020
    #3
  4. the microsoft updates delete files saved games

    Microsoft Sudoku Daily Challenge game crashes during the game.

    Hi LJamesBlythe,

    Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this concern with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    In the meantime, I suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Apr 26, 2020
    #4
Thema:

the microsoft updates delete files saved games

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