Windows 10: The most recent windows update broke my printer driver for our cutter.

The most recent windows update 12-jun-24 broke my printer driver for our cutter. How do I change the maximum pixel size back to what is was? It was about 131000 pixels. It is now 5000. All my cuts sent to my machine are now limited to 4.92 inches. Pretty hard to cut something that 10 feet by 30 inches when the limit is now impossibly small.output for a 28" x 28" squarecutter driver output wasBJ5;;PAPU 0,1 0,0 28448,0 28448,1 28448,0PAPU 0,0 28448,0PAPU0,0PUPA28448,28448PRPD-28448,0 PA0,0;PUPA28448,0PRPD;PRPU127,0;PG0;now it is truncated to 5000:BJ5;;PAPU 0,1 0,0 4746,0 4746,1 4745,0PAPU 0

:)

 

win10 sez no drivers for brither hl5040 printer

To be sure that you followed my suggestion correctly, I will specify some steps: CP>devices and printers>add a printer>the printer that I want isn't listed>add a local printer with manual settings>define port>Windows update and install

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Recent Windows 10 update and printer problems

Hi Kathie,



This issue could be an incompatibility with the setting or some corruption within the device driver after the update. As initial troubleshooting, we suggest running the built-in printer troubleshooter on your Windows PC. To access and run the troubleshooter,
follow these steps:

• Click the Windows icon.
• Choose Settings.
• Under Settings, choose Update & Security.
• On the options on the left hand side of the window, click Troubleshoot.
• Under Get up and running, select Printer and click Run the troubleshooter.

We’ll be waiting for any updates regarding the issue.