Windows 10: The movie I'm trying to download is stuck on pending. I've restarted the computer and...

Please help

:)

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Movies & TV downloads stuck at pending

I've been trying to download a movie all morning but it continues to say pending. I've tried updating all my apps as well as resetting the Windows App Store but nothing seems to work.

 

Store downloads all stuck on Pending

I'm trying to download the SpotBright app and I just noticed today (since updating to Win 10 I have never used the store app) that all the downloads and updates are stuck in Pending mode.

I have tried the following:

• Restarted computer
• Log out and Log In to windows store
• wsreset
• net stop wuauserv - it couldn't stop
• windows update troubleshooting - admin mode did not find any problems
• restart windows update service - service could not be stopped
• remove/rename the software distribution folder - no such folder exists

How do I fix the store so Spot Bright downloads?

Alternatively, is there another way to get the spotbright app without downloading thru the store? I really just want to get all the spotlight images for desktop wallpaper.

Thanks in Advance