Windows 10: The newest update disabled my mouse

Yesterday evening, my laptop received a large update. Since then, my mouse no longer works. This makes life very difficult, as I turned off my touch pad for convenience and now am having difficulty turning it back on

:)

 

Creator's Update disables FarCry-3 mouse buttons.

Hi,

Outdated or incorrect device drivers may cause the side buttons of your mouse to get disabled after a recent upgrade. For us to effectively assist you in rectifying the mouse button issue, provide more information by answering these questions:

• Is the issue confined to the Far Cry 3 game only?
• Have you made any recent changes to your device aside from the forced update that happened?
• What troubleshooting steps have you taken so far?

Your response is highly appreciated.

 

Disabling trackpad when external mouse is active

I have an ASUS laptop running Win10. The touchpad gestures sometimes accidentally activate and make a hash of my typing. I wish to use an external mouse and disable trackpad automatically when that mouse is active. Your advice says:

1. Go to Settings.
2. Select Ease of Access.
3. Click Touchpad.
4. Under Touchpad, toggle the switch on or off.
5. You can also uncheck the box beside Leave touchpad on the when a mouse is connectedoption to disable it when you use a traditional mouse.

Once done with the steps above, check if the issue will persist.



As you no doubt know, these instructions are WRONG. There is no toggle switch under touchpad, and no option to toggle touchpad off when using external mouse.

I allow WIN10 to update. It is updated.

So what is the secret? And why is it a secret?

 

disabled mouse and keyboard

Hello Peter,

An outdated or incompatible mouse driver can be one of the factors why this issue occurs. To assist you with your concern, we recommend that you follow these steps to check if the device is recognized correctly in Device Manager. To do this, follow the steps
below:

• In the Search box, type Device Manager and press
  Enter.
• Navigate to Mice and other pointing devices.
• A yellow exclamation means that the mouse driver is not installed properly. You can right-click and select
  Uninstall.
• Right-click on Mice and other pointing devices and select
  Scan for hardware change.
• If the yellow exclamation mark still exists, go to their support site to search your product name and find the corresponding mouse driver to install and update.
• You may re-do the steps 1 to 5 to check for the keyboard.
  

Note: If there are no pointing devices and keyboard, it indicates that there is no mouse and keyboard configured or it is a mouse and keyboard hardware failure. We suggest that you contact your system manufacturer to report
the status of those devices to identify if these are hardware related issue.



Feel free to post back for an update with the outcome and let us know if you need more help.