Windows 10: The 'Personal' Tab in 'Films and TV' has disappeared.

Discus and support The 'Personal' Tab in 'Films and TV' has disappeared. in Windows 10 Software and Apps to solve the problem; I use this app everyday to listen to music or videos I have on my computer. It was when I accidently clicked on the app that I noticed the folders I am... Discussion in 'Windows 10 Software and Apps' started by JoshWilhite, Oct 10, 2024.

  1. JOSHWILHITE
    JoshWilhite Win User

    The 'Personal' Tab in 'Films and TV' has disappeared.


    I use this app everyday to listen to music or videos I have on my computer. It was when I accidently clicked on the app that I noticed the folders I am used to seeing when opening were gone and I was on the "Explore" page. I tried resetting it, uninstalling it. Those didn't work. Please help

    :)
     
    JoshWilhite, Oct 10, 2024
    #1
  2. XXXDANNYXXX
    xxxdannyxxx Win User

    Films & Tv App

    Hi Guys

    In the Films & Tv app is it possible to get my personal films to arrange by folder rather than all listed by name. I'm sure I had it like that but something has changed and now there all listed on one page sorted by name.

    Info - My movies are all stored on an external Hdd in a few different folders not in the default Videos folder

    Cheers Danny
     
    xxxdannyxxx, Oct 10, 2024
    #2
  3. XIAINX
    xIainx Win User
    Films & TV App

    Hi Justine,

    thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
    device by logging in to that device.

    For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

    In the support documents is says:-

    How to see your devices

    To find out how which and how many devices are currently associated with the Films & TV app:

    1. Start the Films & TV app.
    2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.
    How to remove a device

    Note You can only remove one device every 30 days.

    To remove a device:

    1. Sign in to the device that you want to remove.
    2. Start the Films & TV app.
    3. Go to Settings and tap or click Download devices.
    4. Tap or click Remove this device.

    Many thanks
     
    xIainx, Oct 10, 2024
    #3
  4. XIAINX
    xIainx Win User

    The 'Personal' Tab in 'Films and TV' has disappeared.

    Films & TV App

    How do I remove a device that I have listed as being able to download movies when the device is broken and I cannot logon to it? The help seems to suggest, you logon to the device then go to the Films & TV app and select settings. In this path you can
    then select Remove this device. Problem is I cannot logon to that device. Any ideas? Thanks
     
    xIainx, Oct 10, 2024
    #4
Thema:

The 'Personal' Tab in 'Films and TV' has disappeared.

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