Windows 10: The preview pane has suddenly stopped working

This is for Onedrive using Explorer. Sorry, I can't send a screenshot because there is nothing to show. Yes, file preview is selected. Yes, I have a fast internet connection. It works using the app Files, but the preview is blurry. It is quite worrying because it was working a few weeks ago.

:)

 

Preview pane stopped working.

Preview pane stopped working. Suddenly.

Basic settings have been checked. Is there something I can check in the registry, or reload Explorer completely, or reinstall windows 10 again, over this one?

 

preview/details pane in explorer

Hi,

Setting the Preview pane to show or hide in File Explorer will apply to all folders. If you wish to hide the Preview pane in File Explorer, we suggest that you follow the steps below:

• Open File Explorer.
• Tap on View tab.
• Click Preview Pane to view/hide it.

We would appreciate it if you could get back to us and provide us your feedback.

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?