Windows 10: The previous system shutdown was unexpected Event ID 41, never happens when doing something...

Discus and support The previous system shutdown was unexpected Event ID 41, never happens when doing something... in Windows 10 Performance & Maintenance to solve the problem; Hello, I have an issue that's been driving me crazy. The thing is, I never notice it actually happen in person. For some context; Around a month ago I... Discussion in 'Windows 10 Performance & Maintenance' started by IanName, Jun 20, 2020.

  1. IanName Win User

    The previous system shutdown was unexpected Event ID 41, never happens when doing something...


    Hello, I have an issue that's been driving me crazy. The thing is, I never notice it actually happen in person. For some context; Around a month ago I was just booting up VALORANT and went to eat something, and when I came bakc, my PC shut down/ restarted I don't remember exactly. But I shrugged it off and went on. Then sometimes when I would go back to my computer or after a while after using it I would check my event viewer and find that event id 41 entries were there, around 2 or 3 every day. This is a 1.5 year old pc and I recently replaced the thermal paste. I don't think this is an issue with my PSU, because I never have seen my PC power down or restart whenever the error code says it did. And I can say that it wasn't VALORANT, because I have reinstalled Windows 3 times cleanly. When I saw these errors, I ran sfc /scannow and it said there were integrity violations on a FRESH, 1 DAY OLD installation. And chkdsk /r /c saw around 54000 errors on my SSD, and I ran chkdsk around 10 times and it still reported errors. I scanned for bad sectors on my SSD using Easeus, Aomei Partition assistant, tested it in Seagate seatools and WD lifeguard and it said it was healthy. I tried to set my SSD to Never power off, that didn't work and even disabled my CPU overclock, and that didn't work. My PSU is the EVGA 450BR which is enough to power my PC. Specs: Xeon E5-2620 v3, RX 570 2 X 4 GB DDR4. I ran my RAM through memtest86 for overnight, that was fine. The only thing that I didn't try is disabling fast startup. Thanks.

    :)
     
    IanName, Jun 20, 2020
    #1
  2. dannyh5 Win User

    The previous system shutdown was unexpected windows 10

    ok i went in Event Viewer and found 4 Critical so i went and looked at Reliability Monitor as well and seen that all 4 Critical line up with when my pc rebooted on me. all the reboots seem to happen about 20 min's after it say's The Previous system shutdown
    so i hope this helps to fix this problem.

    Event Viewer

    --------------

    Level Date and Time Source Event ID Task Category KeyWords OpCode

    ------- ----------------- ----------- ----------- ---------------- ------------- ----------

    Critical 9/15/2016 6:47:28 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/14/2016 7:21:16 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/7/2016 12:36:31 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 8/29/2016 1:15:39 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Reliability Monitor

    ---------------------

    The previous system shutdown at 6:35:44 PM on ‎9/‎15/‎2016 was unexpected. = Rebooted at 6:48 pm.

    The previous system shutdown at 7:01:05 PM on ‎9/‎14/‎2016 was unexpected. = Rebooted at 7:21 pm.

    The previous system shutdown at 12:11:16 PM on ‎9/‎7/‎2016 was unexpected. = Rebooted at 12:36 pm.

    The previous system shutdown at 12:50:57 PM on ‎8/‎29/‎2016 was unexpected. = Rebooted at 1:15 pm.
     
    dannyh5, Jun 20, 2020
    #2
  3. dannyh5 Win User
    The Previous System Shutdown Was Unexpected Windows 10

    ok i went in Event Viewer and found 6 Critical so i went and looked at Reliability Monitor as well and seen that all 6 Critical line up with when my pc rebooted on me. all the reboots seem to happen about 20 min's after it say's The Previous system shutdown
    so i hope this helps to fix this problem.

    Event Viewer

    --------------

    Level Date and Time Source Event ID Task Category KeyWords OpCode

    ------- ----------------- ----------- ----------- ---------------- ------------- ----------

    Critical 9/19/2016 3:29:50 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/17/2016 3:24:03 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/15/2016 6:47:28 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/14/2016 7:21:16 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 9/7/2016 12:36:31 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Critical 8/29/2016 1:15:39 pm Kernel-Power 41 (63) (70368744177664),(2) info

    Reliability Monitor

    ---------------------

    The previous system shutdown at 2:58:16 PM on ‎9/‎19/‎2016 was unexpected. = Rebooted at 3:30 pm.

    The previous system shutdown at 3:22:11 PM on ‎9/‎17/‎2016 was unexpected. = Rebooted at 3:24 pm.

    The previous system shutdown at 6:35:44 PM on ‎9/‎15/‎2016 was unexpected. = Rebooted at 6:48 pm.

    The previous system shutdown at 7:01:05 PM on ‎9/‎14/‎2016 was unexpected. = Rebooted at 7:21 pm.

    The previous system shutdown at 12:11:16 PM on ‎9/‎7/‎2016 was unexpected. = Rebooted at 12:36 pm.

    The previous system shutdown at 12:50:57 PM on ‎8/‎29/‎2016 was unexpected. = Rebooted at 1:15 pm.

    also on 9/17/2016 there is this as well.

    Windows Stopped Working 9/17/2017 3:24 pm

    Description

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ea (0xffffcc0d874ad800, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: fe234119-9df5-49e0-bf80-3fb4d7066e94.

    so come on Microsoft please fix this as can clearly see it is not a hardware issue is is a software issue. i know it's doing the restart/reboot to protect my pc which is good but for real please fix this as i have seen other's with same issue iam up to date
    on updates as it just did the batch from 9/13/2016 yesterday 9/18
     
    dannyh5, Jun 20, 2020
    #3
  4. The previous system shutdown was unexpected Event ID 41, never happens when doing something...

    The previous system shutdown was unexpected

    Hi,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I’m sorry to know that your Computer shuts down automatically and gets error code
    6008, "The previous system shutdown was unexpected".

    I apologize for the inconvenience caused to you and I appreciate the efforts who took to resolve the issue. I will be happy to assist you with this.

    Please refer the suggestions given by
    Ronald K
    using the below link and check if that helps.

    The previous system shutdown was unexpected.

    Also refer the suggestions given by Shinmila H using the below link and check if that helps.

    http://answers.microsoft.com/en-us/...t-id6008/0790ff7c-76cd-4bfe-8202-a3d0c08c49ea

    Note : This article applies to Windows 10 also.

    Please let us know, if you need any further help and we would be glad to assist you further.

    Thank you.
     
    Vijaya Kumari 1, Jun 20, 2020
    #4
Thema:

The previous system shutdown was unexpected Event ID 41, never happens when doing something...

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