Windows 10: The product key cannot be found

Discus and support The product key cannot be found in Windows 10 Updates and Activation to solve the problem; I couldn't find the key for the Win10 product I bought back then, and even after searching for the purchase record on the website, I couldn't find it.... Discussion in 'Windows 10 Updates and Activation' started by 3, Nov 30, 2024.

  1. 3
    3 Win User

    The product key cannot be found


    I couldn't find the key for the Win10 product I bought back then, and even after searching for the purchase record on the website, I couldn't find it. Is there any way to find it

    :)
     
  2. Sher Amo Win User

    Product key

    Hi Megan,

    A product key is used when activating a software.
    To help us determine the appropriate troubleshooting steps that can resolve your concern, we'd like to ask the following questions:

    • What product are you trying to activate?
    • Are you looking for the product key to activate your Office application?
    • Which version of Office are you trying to activate? To check this, you can perform the steps posted on this
      link.
    • Are you looking for the product key to activate your Windows?

    We look forward to your response.
     
    Sher Amo, Nov 30, 2024
    #2
  3. i know the product id but forget the product key

    Hello,





    There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:



    • Press Windows key + X
    • Click Command Prompt (admin)
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    • Then hit Enter
    The product key will be revealed, copy the product key then enter it.

    Give us an update on what happens.
     
    Anthony Cato, Nov 30, 2024
    #3
  4. The product key cannot be found

    Product Key Reactivation

    Hi

    Thanks for your reply.

    Reactivating Windows 11 after retrieving the motherboard key involves using the original product key or digital license associated with your system.

    Here are the steps to reactivate Windows 11:

    1. Open Settings:
      • Click on the Start button and select the gear icon to open "Settings."
    2. Navigate to Update & Security:
      • In the Settings menu, click on "Update & Security."
    3. Go to Activation:
      • In the left sidebar, select "Activation."
    4. Enter Product Key:
      • If you have a product key, click on "Change product key" and enter the key when prompted.
    5. Use Digital License:
      • If your Windows 11 was linked to your Microsoft account, you might see an option to troubleshoot and link your digital license. Click on this option and follow the prompts.
    6. Restart Your Computer:
      • After entering the product key or linking your digital license, restart your computer.
    7. Verification:
      • Go back to the Activation section in Settings to verify that Windows 11 is now activated.
     
    Derrick19 - MSFT, Nov 30, 2024
    #4
Thema:

The product key cannot be found

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