Windows 10: "The product key you entered didn't work"

Discus and support "The product key you entered didn't work" in Windows 10 Updates and Activation to solve the problem; Hello, I just bought Windows 10 on the Microsoft website for $139 and got a product key. When I go into settings and enter the product key, I get a... Discussion in 'Windows 10 Updates and Activation' started by KatelinDT, Jan 22, 2021.

  1. KatelinDT Win User

    "The product key you entered didn't work"


    Hello,

    I just bought Windows 10 on the Microsoft website for $139 and got a product key. When I go into settings and enter the product key, I get a message saying the product key didn't work. Why doesn't it work? Thank you.

    :)
     
    KatelinDT, Jan 22, 2021
    #1

  2. Error: 0x80070424, "the product key you entered didn't work. Check the product key or enter a different one" on Windows 10

    Thanks Andre,

    That does not work. As I stated in my question I get an error code of 0x80070424 "the product key you entered didn't work. Check the product key or enter a different one.

    Any other suggestions?
     
    HarveyFolse, Jan 22, 2021
    #2
  3. i know the product id but forget the product key

    Hello,





    There is still a way to search for your product key. Kindly follow the steps below for you to know your product key:



    • Press Windows key + X
    • Click Command Prompt (admin)
    • Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey
    • Then hit Enter
    The product key will be revealed, copy the product key then enter it.

    Give us an update on what happens.
     
    Anthony Cato, Jan 22, 2021
    #3
  4. Mithin_EJ Win User

    "The product key you entered didn't work"

    Enter a Product key

    Hi MohammadMoharram,

    Thank you for writing to Microsoft Community Forums.



    To get clarity on this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.



    1. What is the version of Windows installed on your PC, is that Windows 10 Home or Pro?
    2. Are you receiving any error message, when you are trying to activate your Windows 10?
    3. Have you purchased the product key for Windows 10 while purchasing the laptop?
    4. How did you run windows recovery?


    However, I suggest you to refer this thread article on
    using the Activation troubleshooter
    and
    Activation in Windows 10
    , and check if that helps.



    I look forward to hearing from you soon.

    Regards,
     
    Mithin_EJ, Jan 22, 2021
    #4
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"The product key you entered didn't work"

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