Windows 10: The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed

Discus and support The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed in Windows 10 BSOD Crashes and Debugging to solve the problem; Explorer.exe ERROR Log Name: Application Source: Application Hang Date: 1/28/2021 9:34:29 PM Event ID: 1002 Task... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ZanK96, Jan 28, 2021.

  1. ZanK96 Win User

    The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed


    Explorer.exe ERROR


    Log Name: Application

    Source: Application Hang

    Date: 1/28/2021 9:34:29 PM

    Event ID: 1002

    Task Category: 101

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-ODH82NF

    Description:

    The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 14e8

    Start Time: 01d6f5b4e6e91043

    Termination Time: 0

    Application Path: C:\Windows\explorer.exe

    Report Id: b135aa55-9072-4a8c-a36f-513a2676e0b7

    Faulting package full name:

    Faulting package-relative application ID:

    Hang type: Unknown



    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Hang" />

    <EventID Qualifiers="0">1002</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>101</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2021-01-28T20:34:29.9584227Z" />

    <EventRecordID>1007</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>DESKTOP-ODH82NF</Computer>

    <Security />

    </System>

    <EventData>

    <Data>explorer.exe</Data>

    <Data>10.0.19041.746</Data>

    <Data>14e8</Data>

    <Data>01d6f5b4e6e91043</Data>

    <Data>0</Data>

    <Data>C:\Windows\explorer.exe</Data>

    <Data>b135aa55-9072-4a8c-a36f-513a2676e0b7</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>Unknown</Data>

    <Binary>55006E006B006E006F0077006E0000000000</Binary>

    </EventData>

    </Event>




    I recently upgraded some components of my pc, including disk and mb I still have to upgrade cpu and ram but I don't think are the problems because I never had this problem before, So I full reinstalled windows on the new disk and erased the others I have a nas for backups.

    Actual specs are


    CPU
    Ryzen 5 3600
    RAM
    32GB 3000mhz
    GPU
    3080 OC
    MB
    ASUS b550f
    SSD
    1x 980 pro connected on pcie 4.0

    1 x 970 evo plus connected on pcie 3.0

    1 x 860 evo​


    Here's a video of the problem:

    can't attach files, view on reddit


    Essentially welcome screen is unusually slow normally I don't even see "Welcome" message that windows is already loaded . When it load to desktop I have to click on the taskbar to show controls and icons, it seem a problem related to explorer.exe that somehow doesn't load at startup.

    After loading up everything's perferct, I made a bunch of sanity checks of ssd's, ram, mb. Everything seem ok, also I have last bios version, and I also tried resetting the bios.

    What I have already tried:
    • Every command to check integrity of the disk [COLOR=var--newRedditTheme-monospaceColor]DISM /Online /Cleanup-Image /RestoreHealth , sfc /scannow[/COLOR] and bunch of others
    • Reinstall windows 5 times
      • Cleaning every disk and installing on the 980
      • Cleaning every disk and installing on the 970
      • Creating windows usb winth automatic creation tool in windows installer and with rufus
      • Tried with different usbs
      • Tried Hard resetting every disk and installing windows again
    • Disabled every startup service from configuration
    • Unplugging all the devices except my keyboard also tried with different keyboard
    • Disabling internet at statup
    • Block automatic updates after windows reinstall
    • Tried different gpu driver version
    • Tried reinstalling and using an offline account to make sure it doesn't sync any settings and have perfect clean windows
    • Safe mode
    • Assigning all cores to boot option
    • clean boot
    • Tried different Nvidia driver last version, the previous one and the one installed with windows update, that for some reason is very old, I love windows update


    Please don't come with clean boots or other things that doesn't help at all, maybe help me find a way to identify the cause of the error.

    Here's the boot log, but I didn't find any helpful information in it: can't attach files, view on reddit

    :)
     
    ZanK96, Jan 28, 2021
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Jan 28, 2021
    #2
  3. Windows Explorer stop interacting with Windows

    The program explorer.exe version 10.0.10586.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 1164

    Start Time: 01d1787ab8cad73b

    Termination Time: 0

    Application Path: C:\Windows\explorer.exe

    Report Id: 2e70536a-e46e-11e5-bf95-8434977bc6d8

    Faulting package full name:

    Faulting package-relative application ID:

    Please note SFC /scannow didnt report any problem
     
    RupanjanNayak, Jan 28, 2021
    #3
  4. The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed

    Windows Explorer stop interacting with Windows

    Me too, It keep crashing and crashing!!

    there is another forum that talks about reinstalling audio driver File Explorer keeps crashing - Windows 10 Help Forums

    But i don't have that audio drivers on my computer,

    SFC /scannow didn't report any problem, this is clearly a windows 10 bug.

    Log :

    The program explorer.exe version 10.0.10586.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

    Process ID: 1fc0

    Start Time: 01d1972d5ad42947

    Termination Time: 0

    Application Path: C:\Windows\explorer.exe

    Report Id: 4bcf7628-0321-11e6-82ae-00249b13bea2

    Faulting package full name:

    Faulting package-relative application ID:
     
    LeonardoKogan, Jan 28, 2021
    #4
Thema:

The program explorer.exe version 10.0.19041.746 stopped interacting with Windows and was closed

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