Windows 10: the "save as" dialog box freezes for 30-60 seconds in many windows programs

hey guys,


I started this discussion at the following link because I thought it was a chrome issue like everyone else did:


https://support.google.com/chrome/thread/21651687?hl=en

however I have noticed over the last couple of days that this same thing happens with windows and office 365 (version 2016) programs as well. Here's the applications that have been doing this for me:


Word

Excel

Access

Notepad

Chrome

Firefox


I also use MSpaint heavily but it has never happened using that problem. Is this a windows issue or MS OFFICE issue by chance?

:)

 

Save-As dialogue box freezes

When you open a 'Save as..' window from any app you are actually calling Explorer.exe with some custom parameters, the same executable that when run without any parameters gives you File Explorer. A freeze suggests that a folder or device in the view it opens to is not immediately accessible and takes a while to confirm that it's there.

Do you have any mapped network drives, for example? Or an external drive that may need to spin up before it can be seen? Exactly what causes your delay depends on how your system is configured. Does File Explorer freeze in a similar way? If so, find the folder/device that causes the delay there and it should fix it for 'Save as..' too.

 

Save-As dialogue box freezes


I am using Windows 10 version 1511 (OS Build 10586.753). I'm facing a problem in the "Save as" dialog box. It freezes for 15-20 seconds in every software, be it Chrome, Firefox, Microsoft word, photoshop, etc.What must I do to resolve this issue?

 

Open and Save As Dialog Boxes not working

Hello,

If the Open and Save As dialog boxes are not appearing, there might be a process or service that is conflicting with that function of Windows. We recommend that you perform a clean boot of Windows. This would aid eliminate software conflicts that occur when
using Windows.

Note: Your computer may temporarily lose some functionality when performing a clean boot. If you start the computer normally, the functionality returns. However, you may receive the original issue.

Here's how to perform a clean boot environment in Windows 10:

• Press the Start button, then type msconfig, and select
  System Configuration from the search results.
• On the Services tab of the System Configuration
  dialog box, click to select the Hide all Microsoft services check box, then select
  Disable all.
• On the Startup tab of the System Configuration
  dialog box, click Open Task Manager.
• On the Startup tab in Task Manager, for each startup item, select the item and then click
  Disable.
• Close Task Manager.
• On the Startup tab of the System Configuration
  dialog box, click OK, and then restart your computer.

After performing a clean boot environment of Windows, see if the Open
and Save As dialog boxes work as they should be. If it works, then you may follow the steps below on how to determine what is causing the problem while in a clean boot environment:

• Log on to the computer by using an account that has administrator rights.
• From Start. search for msconfig, then select
  msconfig or System Configuration from the search results.
• Click the Services tab, and then click to select the
  Hide all Microsoft services check box.
• Click to select the upper half of the check boxes in the Service list.
• Click OK, and then click Restart.
• After the computer finishes restarting, determine whether the problem still occurs.
  • If the problem still occurs, repeat steps 1 through
    5, but clear the lower half of the check boxes in the Service
    list that you originally selected.
  • If the problem does not occur, repeat steps 1 through
    5, and select only the upper half of the remaining check boxes that are cleared in the
    Service list. Repeat these steps until you have selected all the check boxes.
  • If you still experience the problem when only one service is selected in the
    Service list, this means that the selected service causes the problem, and you should go to step
    10. If no service causes the problem, go to step 7.
• Repeat steps 1 and 2 in this section.
• Click the Startup tab, then click to select the upper half of the check boxes in the
  Startup Item list.
• Click OK, and then click Restart.
  • If the problem still occurs, repeat steps 7 and 8, but clear the lower half of the checked boxes in the
    Startup Item list that you originally selected.
  • If the problem does not occur, repeat steps 7 and 8, and select only the upper half of the remaining check boxes that are cleared in the
    Startup Item list. Repeat these steps until you have selected all the check boxes.
  • If you still experience the problem after only one Startup Item
    is selected in the Startup Item list, this means that the selected
    Startup Item causes the problem, and you should go to step
    10.
  • If no Startup Item causes the problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps
    1 through 6 without selecting the Hide all Microsoft services
    check box in each step.
• After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the
  System Configuration utility, and then click to clear the check box for the problem item.

If you need further assistance, feel free to ask us.

If you think this was useful, feel free to mark it as an answer to help those who are facing the same problem.