Windows 10: the system image restore failed an error occurred while performing the recovery operation

Discus and support the system image restore failed an error occurred while performing the recovery operation in Windows 10 Installation and Upgrade to solve the problem; Hi guys i am asking for help here and thanks in advance. So basically i had windows 10 on my PC ad i decided to do system backup image in case... Discussion in 'Windows 10 Installation and Upgrade' started by MedAKZAZ, Apr 21, 2019.

  1. MedAKZAZ Win User

    the system image restore failed an error occurred while performing the recovery operation


    Hi guys i am asking for help here and thanks in advance.

    So basically i had windows 10 on my PC ad i decided to do system backup image in case something bad happens to my os, but the problem is did not have an external drive where to put the backup image on; so i basically shrunk my windows C:/ drive ( i have an SSD by the way) and stored that backup in a 30go drive that too from my original C drive. So i wanted to test if its working i turned off my PC and boot from my USB which has a Windows 10 iso on it then installed a brand new version of Windows 10 . After the installation finished i did the settings then i got to my new desktop then i rebooted from my USB clicked repair my computer went to restore image then selected my Drive ( that i shrunk earlier from my actual C Drive) AND I GOT THIS ERROR : ##the system image restore failed an error occurred while performing the recovery operation##

    PLEASE HELP ME

    :)
     
    MedAKZAZ, Apr 21, 2019
    #1

  2. System image fails: error code 0x807800B8 "the post-recovery operation to install drivers in the offline operating system failed.

    Hi folks I hope someone can help:

    Windows 10 OS

    1. System died and wouldn't reboot

    2. Using repair disk I attempted a system image restore. Got error code 0x807800B8 "the post-recovery operation to install drivers in the offline operating system failed. at the end of the attempt.

    3. Selected Reset with keep data

    4. Reset worked as expected but all my apps like MS Office etc were missing (again as expected)

    5. Decided that the reset should have fixed the driver issue so went back to Image Restore. This time I selected the option "Format and repartion disks"

    6. At the end of the image restore I still got "error code 0x807800B8 "the post-recovery operation to install drivers in the offline operating system failed."

    7. Now I no longer have the option to reset as I no longer have an operating system the format etc having seen to that.

    If I can't solve the problem:

    error code 0x807800B8 "the post-recovery operation to install drivers in the offline operating system failed.

    Then I'm in very deep water.

    Any help would be appreciated - Thanks in advance.
     
    DavidMason5, Apr 21, 2019
    #2
  3. microstof Win User
    The system image restore failed. The post-recovery operation to install drivers in the offline operating system failed. (0x807800B8)".

    Original Title: Image restore failed

    After doing sfc / scannow I received this message:

    "Windows Resource Protection found corrupt files but was unable to fix some

    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For

    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not

    supported in offline servicing scenarios." I tried to repair. No good solution on the Internet

    I have an excellent Image and I launched Image restore ... and for the first time it failed and displayed this message:

    "The system image restore failed. The post-recovery operation to install drivers in the offline operating system failed. (0x807800B8)". No good solution on the Internet.

    I wish to understand this message.

    Does anyone knows about it?
     
    microstof, Apr 21, 2019
    #3
  4. the system image restore failed an error occurred while performing the recovery operation

    The system image restore failed. The post-recovery operation to install drivers in the offline operating system failed. (0x807800B8)".

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

    I suggest you to try few of the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to start Volume Shadow Copy service
    and set it to Automatic.

    Steps to Start the service and set it to automatic:

    • Press Windows Key + R on the keyboard and type
      services.msc
      , Services window gets opened.
    • Search for Volume Shadow Copy service, right click on it and click on
      Properties.
    • Start the service, set
      Startup type to Automatic.
    Note: You may lose the restore points when you stop the VSS.

    Step 2: I suggest you to perform clean boot to avoid any third party software conflict and check.

    Disclaimer: Putting your system in
    Clean Boot
    state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

    How to perform a clean boot in Windows

    (Applies to Windows 10 as well)

    Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

    I also suggest you to refer to the section creating a recovery drive in below article.

    Repair & recovery

    http://windows.microsoft.com/en-in/windows-10/repair-recovery

    Reference: I also suggest you to refer the below article for more information about Recovery options in Windows 10.

    Recovery options in Windows 10

    http://windows.microsoft.com/en-in/windows-10/windows-10-recovery-options

    Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.
     
    Nachappa C K, Apr 21, 2019
    #4
Thema:

the system image restore failed an error occurred while performing the recovery operation

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