Windows 10: The system is exiting connected standby Reason: Input Mouse

Discus and support The system is exiting connected standby Reason: Input Mouse in Windows 10 Performance & Maintenance to solve the problem; Hello folks, I have newest Dell XPS 15 9500 with latest Windows 10 installed and there is bug with it. Please read it very carefully bellow before... Discussion in 'Windows 10 Performance & Maintenance' started by tillias, Jul 31, 2020.

  1. tillias Win User

    The system is exiting connected standby Reason: Input Mouse


    Hello folks,


    I have newest Dell XPS 15 9500 with latest Windows 10 installed and there is bug with it.


    Please read it very carefully bellow before copy & pasting standard M$ answer.


    1. Inside Device Manager -> Mice and other pointing devices all Power Settings are unchecked. In other words NO mouse can wake up my laptop, according to Windows Device Manager


    2. I put my laptop in sleep mode, then move mouse and it wakes up:


    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 31.07.2020 22:41:57

    Event ID: 507

    Task Category: 158

    Level: Information

    Keywords: 1024,512,4

    User: SYSTEM

    Computer: DESKTOP-NBC0CF3

    Description:

    The system is exiting connected standby



    Reason: Input Mouse.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>507</EventID>

    <Version>9</Version>

    <Level>4</Level>

    <Task>158</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000604</Keywords>

    <TimeCreated SystemTime="2020-07-31T20:41:57.0801703Z" />

    <EventRecordID>4570</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="23648" />

    <Channel>System</Channel>

    <Computer>DESKTOP-NBC0CF3</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="EnergyDrain">0</Data>

    <Data Name="ActiveResidencyInUs">60930912</Data>

    <Data Name="NonDripsTimeActivatedInUs">0</Data>

    <Data Name="FirstDripsEntryInUs">0</Data>

    <Data Name="DripsResidencyInUs">0</Data>

    <Data Name="DurationInUs">60930912</Data>

    <Data Name="DripsTransitions">0</Data>

    <Data Name="FullChargeCapacityRatio">100</Data>

    <Data Name="AudioPlaying">false</Data>

    <Data Name="Reason">32</Data>

    <Data Name="AudioPlaybackInUs">0</Data>

    <Data Name="NonActivatedCpuInUs">0</Data>

    <Data Name="PowerStateAc">true</Data>

    <Data Name="HwDripsResidencyInUs">0</Data>

    <Data Name="ExitLatencyInUs">7</Data>

    <Data Name="DisconnectedStandby">false</Data>

    <Data Name="AoAcCompliantNic">true</Data>

    <Data Name="NonAttributedCpuInUs">0</Data>

    <Data Name="ModernSleepEnabledActionsBitmask">0</Data>

    <Data Name="ModernSleepAppliedActionsBitmask">0</Data>

    <Data Name="LidOpenState">true</Data>

    <Data Name="ExternalMonitorConnectedState">true</Data>

    <Data Name="ScenarioInstanceId">18</Data>

    <Data Name="IsCsSessionInProgressOnExit">false</Data>

    <Data Name="BatteryRemainingCapacityOnExit">84292</Data>

    <Data Name="BatteryFullChargeCapacityOnExit">84292</Data>

    <Data Name="ScenarioInstanceIdV2">16</Data>

    <Data Name="BootId">8</Data>

    <Data Name="InputSuppressionActionCount">0</Data>

    <Data Name="NonResiliencyTimeInUs">60930912</Data>

    <Data Name="ResiliencyDripsTimeInUs">0</Data>

    <Data Name="ResiliencyHwDripsTimeInUs">0</Data>

    <Data Name="GdiOnTime">0</Data>

    <Data Name="DwmSyncFlushTime">0</Data>

    <Data Name="MonitorPowerOnTime">272211</Data>

    <Data Name="SleepEntered">false</Data>

    <Data Name="ScreenOffEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffEnergyCapacityAtEnd">84292</Data>

    <Data Name="ScreenOffDurationInUs">60946650</Data>

    <Data Name="SleepEnergyCapacityAtStart">0</Data>

    <Data Name="SleepEnergyCapacityAtEnd">0</Data>

    <Data Name="SleepDurationInUs">0</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtEnd">84292</Data>

    <Data Name="SleepFullEnergyCapacityAtStart">0</Data>

    <Data Name="SleepFullEnergyCapacityAtEnd">0</Data>

    </EventData>

    </Event>

    :)
     
    tillias, Jul 31, 2020
    #1
  2. Maledict Win User

    modern standby problems entering to sleep

    Laptop Dell XPS 7590 Windows 10 2004build.

    I press the power button, laptop starts going to sleep, then if i was lucky enough when i close the lid after some time laptop stops responding to ping.

    But in most cases laptop just not going to sleep at all. Then if i look to event viewer i see events:

    Event 506: The system is entering connected standby

    Reason: Power Button.

    Event 507: The system is exiting connected standby

    Reason: Lid.

    Event 506: The system is entering connected standby

    Reason: Lid.

    Event 507: The system is exiting connected standby

    Reason: Input Keyboard.

    Interesting thing, event shows that was keyboard input, but how this could happen if the lid was closed, and i was closing it gently.

    And i can not disable modern standby, cause it is a new "feature", so hibernate is the only choice ????
     
    Maledict, Jul 31, 2020
    #2
  3. JBCDN Win User
    Mouse/Touch input for Windows Connect

    I have seen at least two different extensive threads on this subject without resolution. When connecting an Android device using SmartConnect to Windows Connect, the keyboard function works but the mouse or touch input on the Windows PC does not. Instead
    a notification appears directing the user to enable touch input in the Action Center -> Connect area. Microsoft's standard answer is the following:

    In the meantime, we recommend that you check the Action Center and check if you're able to see the Allow input from a keyboard or mouse option. If the option is available, follow these steps:

    1. Under Action Center, click Connect button.
    2. Click the name of the device you're trying to project.
    3. Uncheck and check the Allow input from a keyboard or mouse connected to this display option. Kindly refer to the screenshot below:

    The system is exiting connected standby Reason: Input Mouse c21d94d9-aeb6-46a2-bb60-d52a6b691f8b.png


    This, however, does not work. I have tested this on several Windows PCs with and without touchscreens and it makes no difference. The option does not present itself and therefore there is no way to control the connected device from the PC. The creen merely
    functions as a remote display. It does not mirror the Android device.

    Can you provide a solution?
     
    JBCDN, Jul 31, 2020
    #3
  4. Clark Ari Win User

    The system is exiting connected standby Reason: Input Mouse

    Turn on Touch input for Windows Connect

    Hi Juarez,

    One of the possible reasons why this issue occurs is due to an outdated device driver, or application. This can also be caused when your Action Center settings haven't been configured to allow input from a keyboard or mouse. We would like to know more about
    the issue so we can assist you better. Please answer the following questions:

    • Did you make any changes prior to the issue?
    • Were you able to connect your mobile device to your PC before?
    • Have you tried updating your Windows app on your mobile device and check if the issue persists?

    In the meantime, we recommend that you check the Action Center
    and check if you're able to see the Allow input from a keyboard or mouse
    option. If the option is available, follow these steps:

    • Under Action Center, click Connect button.
    • Click the name of the device you're trying to project.
    • Uncheck and check the Allow input from a keyboard or mouse connected to this display
      option. Kindly refer to the screenshot below:

    The system is exiting connected standby Reason: Input Mouse c21d94d9-aeb6-46a2-bb60-d52a6b691f8b.png


    Please post back with the result for further assistance.
     
    Clark Ari, Jul 31, 2020
    #4
Thema:

The system is exiting connected standby Reason: Input Mouse

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