Windows 10: the update of 10/4/19

Why would the update of 10/4/19 cause my 4k video downloader to stop working?

:)

 

Radio Switch Device Error Code 19

Hi Kara,

Thank you for bringing up your query on Microsoft Community.

We sincerely regret for the inconvenience caused, and appreciate the steps you have taken so far to fix this issue.

The error code 19 describes that, Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

Recommended resolution

• Uninstall and reinstall the driver.
• Revert to the most recent successful registry configuration.
  

Before we could reset the computer to factory settings, I suggest you to refer to the below article and perform the troubleshooting steps suggested for error code 19.

Error codes in Device Manager in Windows.

https://support.microsoft.com/en-us/kb/310123#bookmark-19

Hope it helps.

Let us know the status, we are happy to assist you further.

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Windows 10 Code 19 Registry Errors?

Hi Tir,

We appreciate your interest in Windows 10.

Before proceeding, we need more information to help you better.

• 
  As you have rolled back to Windows 8.1, do you want to install Windows 10 again?
  
• 
  Have you installed any third party drivers or software prior to the issue in Windows 10?
  

If you install Windows 10 again, follow the below steps and check if it helps to resolve the error code 19.

You may uninstall the faulty drivers for keyboard or mouse by following the below steps.

Step 1:

Uninstall and reinstall the mouse and keyboard drivers.

I suggest you to try uninstall the Mice and other pointing device drivers check if it works for you.

Follow the steps to uninstall the Mice and other pointing device drivers:

• 
  Press Windows Key + X key and click
  Device Manager.
  
• 
  Right-click on the Mice and other pointing device listed and expand it. (You may expand Keyboard also and perform the steps
  from 3-6)
  
• 
  Right click on available drivers and click on
  Uninstall.
  
• 
  Click on Yes if uninstallation window prompts.
  
• 
  Restart the computer after its uninstalled.
  

If the issue persist, follow the below step.

Step 2:

Please visit the manufacturer website, update all the device drivers and also install all the Windows updates available. To install the Windows update follow the below steps.

Install the latest updates through Windows updates.

• 
  Open the Start menu and type
  Windows update in the search bar.
  
• 
  Click on Windows update and
  Check for the updates.
  
• 
  Download and install if there are any pending updates to be installed.
  

Refer to the following article and update all the drivers available in Windows 10.

How to: Install and Update drivers in Windows
10

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.