Windows 10: The USB Controller is in a failed state or not currently installed

My phone can't connect to my Windows 10 computer and the Windows USB Troubleshooter says "The USB Controller is in a failed state or not currently installed. I've tried uninstalling all the USB controllers in Device Manager, including the hidden ones, and rebooting so they reinstall, but the troubleshooter still has the same message. Any other ideas how I can get my USB controllers working again? Thanks!

:)

 

The USB Controller Is In A Failed State Or Is Not Currently Installed


Hello everyone,

Was running the USB Troubleshooter and got the following error message: The USB Controller Is In A Failed State Or Is Not Currently Installed.
All links give the following solution:

1) Type devmgmt.msc, and then click OK. Device Manager opens.
2) Expand Universal Serial Bus controllers.
3) Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4) Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

However, as soon as I uninstall " HUB USB Racine (USB 3.0) " (computer is in french and have no idea how to translate that...), I lose both my keyboard and my mouse. I then forced shut down my computer as I could not do anything...while turning it back on, I could not even type in my password as keyboard/mouse were still not working. I hopefully managed to recover them, by changing the USB Port they were connected to.

However, I still would like to solve this problem...and run the troubleshooter. Any other options?

Thanks a lot

 

Error: The USB Controller is in a failed state or is not currently installed

Hello everyone,

Was running the USB Troubleshooter and got the following error message: The USB Controller Is In A Failed State Or Is Not Currently Installed.

All links give the following solution:

1) Type devmgmt.msc, and then click OK. Device Manager opens.

2) Expand Universal Serial Bus controllers.

3) Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

4) Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

However, as soon as I uninstall " HUB USB Racine (USB 3.0) " (computer is in french and have no idea how to translate that...), I lose both my keyboard and my mouse. I then forced shut down my computer as I could not do anything...while turning it back
on, I could not even type in my password as keyboard/mouse were still not working. I hopefully managed to recover them, by changing the USB Port they were connected to.

However, I still would like to solve this problem...and run the troubleshooter. Any other options?

Thanks a lot

 

This usb controller is in a failed state

Hi,

To further assist you regarding the USB controller, we suggest for you to check this

link and follow the steps provided by KomouPoji.

Let us know how it goes.