Windows 10: The Windows Photo App will not open a picture

Discus and support The Windows Photo App will not open a picture in Windows 10 BSOD Crashes and Debugging to solve the problem; I have just updated to ver 2004 and now the Windows Photo App will not open a picture. I can reset and repair it and it will open a picture. If I try... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by le_flyer, Aug 12, 2020.

  1. le_flyer Win User

    The Windows Photo App will not open a picture


    I have just updated to ver 2004 and now the Windows Photo App will not open a picture. I can reset and repair it and it will open a picture. If I try to open another one, the app hangs.


    Need to know how to resolve.

    :)
     
    le_flyer, Aug 12, 2020
    #1

  2. Windows 10: Photos App is not working while opening pictures.

    Hi Lowana,



    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



    This issue might occur if photo app is corrupt or there is change in photo app settings.

    To assist you better, please provided us the information below:

    • Have you tried to checked the issue by opening pictures present in the external USB drive?
    • Have you made any changes in the photo app prior to the issue?

    I recommend you to follow the steps below to run Windows Store apps troubleshooter and also check if you are able to access photos app through search bar.



    Step 1: I suggest you to run Windows Store apps troubleshooter from the below Microsoft Help Article and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Step 2: I recommend you to check if you are able to access Photos app through search bar.

    1. Click on Search bar.

    2. Type "Photos" without the quotes in the search bar and click on it.

    3. Then check if you are able to open the app.

    Please get back to us with an update on issue with opening pictures through photos app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Aug 12, 2020
    #2
  3. Can not open jpeg photos with windows 10 (after deleted the pre-installed "Photos" app)

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would like to inform you that if you delete photos app, the pictures that you like to access will open in Windows Photo viewer or the applications which supports the respective format. To open certain images with the apps that you prefer, you will have
    to customize it.

    I suggest you to try the steps provided below.

      • Right click on the pic that you would like to view.
      • Click on Open With.
      • Click on Choose another app.
      • Choose the app accordingly.
      • Place a check mark on Always use this app to open.jpeg.
    I would also like to inform you that even .jpeg pictures can be open with paint application. To check whether the picture is .jpeg format. I suggest you to right click on the picture and click on properties.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Aug 12, 2020
    #3
  4. The Windows Photo App will not open a picture

    Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Aug 12, 2020
    #4
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The Windows Photo App will not open a picture

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