Windows 10: The wireless key is broken for my mouse and kevboard, how do I get it fixed or get a new one?

I tried taking the USB key for my wireless mouse and keyboard out of my computer and it broke. Now it won't connect - how do I get a new one that will still link to my current keyboard and mouse ? or can I send it somewhere to get it fixed?

:)

 

Logitech Wireless Mouse

Hi Ken,

Not working wireless mouse could be due to the following:

• Outdated device driver
• No device driver installed
• Faulty wireless mouse receiver

We would like to know some information to better isolate the issue:

• Have you done any changes (like updating your Windows) on your computer prior to the issue?
  
• Have you tried using using your wireless mouse on other computer and checked if the issue persists?
• Have you tried updating your wireless mouse driver?

For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

• Type troubleshoot in the search box and press Enter.
• Select Hardware and Devices, then click
  Run the troubleshooter.

If the troubleshooter didn't work, you can check this
article about updating your wireless mouse driver.

Let us know if you need further assistance.

 

Need a new wireless keyboard - suggestions?

This is a for work - not gaming!

My work keyboard is a wireless logitech, lasted some 6 years and now has a case of sticking keys, so I need a new one. I really liked it, thought the key action isn't the greatest. It has been through millions of keystrokes.

I have a G5 gaming mouse (both work and home), I want to keep that.

So I'm looking for:

• Wireless and responsive
• (USB and PS2 capable)
• Assignable hot keys
• Dedicated volume and playback buttons
• Great feel (for lots of typing)
• Intergrated wrist-wrest
• Black (nice not to see gunk that builds up)
• Under $100

Anyone have any "passionate" suggestions? I plan to stop at staples to try some out. I am partial to Logitech.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.