Windows 10: The Xbox Console Companion app on Windows 10 will not connect to my Xbox One S

Like said before, the Xbox Console Companion app will not connect to my Xbox One S. I have tried fixing problems with Teredo, but every time I do, eventually the issue comes back. What can I do?

:)

 

Xbox app renamed to Xbox Console Companion for Windows 10


The Xbox app has been renamed to Xbox Console Companion starting with version 48.54.3003.0 for Windows 10.

From What's new:

"Pardon our dust. This app is being renamed to Xbox Console Companion to be a dedicated app for your Xbox console's features and settings. A new desktop experience is coming soon!"

 

Connect the console to his Xbox app on Windows

Hey Xbox Gamer!

In order to get your console connected with your Xbox App again, we suggest you try performing a

Factory Reset while keeping your games and apps.

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.

Make sure you have your email and password as you will be asked to sign back into your account afterwards. Let us know if this helps!

 

Xbox App now changed it's name to Xbox Console Companion

Hey there, folk!

If your new here, welcome to the Microsoft community forms!

Some of you have probably realised that the Xbox App has changed its name to Xbox Companion App. It does the same thing as the Xbox App, but there are some new features!

They have changed the name so it fits into how the App will be used in the future. The App will be a one stop place to customise the consoles features and settings right from your Windows or mobile device.

More features and settings are set to follow in the near future for this app. However you do need to be running the latest versions of Windows.

Logo has changed

The Logo used to be a picture of the Xbox Icon. Now the logo has changed to a picture of a console as seen in the image underneath





Group Messages have been removed from the App

You will no longer be able to send group messages in the app. However, you will be able to send group messages on your Xbox console and from the Windows game bar when you press Start key & R together.

You can still message people from within the App and through the Windows Game bar.

Voice messaging on the App on mobile devices

You will now be able to send and receive voice messages through your Xbox Console Companion App on your IOS and Android device. This is a new feature that has been implemented to make it easier for you to send and receive messages with your friends on Xbox.

My old messages have been removed!

Yes, when the App was updated, old messages have been removed. Xbox did send an announcement via Xbox Message about these changes.

I hope this information is useful to you. If you have any feedback regarding the Xbox Companion App, please post them at https://xbox.uservoice.com or through the feedback app on Windows.

Happy Gaming!

Regards,