Windows 10: There is no green check mark on the Device Performance & Health tile in the defender.

There is no green check mark on the Device Performance & Health tile in the defender.

Can anyone provide me some solutions for this problem?

:)

 

device performance and health status is red cross mark

Hi, when i open settings then go to system -> about , the device performance n health is in red cross mark, but when i open the 'see details in windows defender', there is nothing. device performance status is green check mark

then i try to enter the device performance and got into health report, all of the choices there such as device driver etc are show no issues

so basically the red cross mark is only at the system ->about , i wonder how to get rid or make it become green check mark

 

Windows Defender Performance & Health Scan Not Available

Whenever I open Windows Defender, the Performance & Health scan always displays Not Available


As well, there is no green check-mark on the Device Performance & Health tile in the defender hub.

I am currently running the latest version of Windows 10 (version 1703)

Any suggestions to why it's this way?



***Post moved by the moderator to the appropriate forum category.***

 

Device Performance & Health feature

This can be an issue with the old driver, update or hardware. However, for us to fully identify what is causing the issue, we may need to perform some troubleshooting steps. Please follow the steps below and check if it helps:

Step 1: Use System File Checker to check for system file corruption.

• Right-click (or press and hold) the Start 
  button, then select Command Prompt (Admin).
  
• Enter sfc/scannow(note the space between "sfc" and "/").

Step 2: Perform a clean boot. It will start Windows by using a minimal set of drivers
and start up programs. It will also eliminate software conflicts that could occur when you install a program, or an update, or when you run a program in Windows.

Once done, check if your Device Performance & Health will work and generate a report.

Let us know the result of the suggested steps.

Thank you.