Windows 10: There is no mail in my inbox.

Somehow all my email was deleted, and I haven't received any emails for the past 4 days. Thank you.

:)

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.

 

E-mails not going into inbox

This did not work either. How hard can it be ti get the right e-mail to go to inbox instead of junk.

Hello ,

Your question on Microsoft Community has received a reply from Joan Pin.
Title:
E-mails not going into inbox
Reply
Who's your email provider? Have you tried to remove and re-add your account in the Mail app?

We also suggest that you uninstall and reinstall the Mail app to fix any sync issues or settings that may affect your email. Here's how:

How to uninstall the Mail app on Windows 10

• Open the Start menu and search for Windows PowerShell.
• Right-click on the result and select Run as administrator.
• Type the following command on PowerShell and hit Enter:
  • Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage
• Restart your computer to complete the task.

Note: This command will remove the Mail and Calendar apps from Windows 10. Once you have completed the task, you’ll need to reinstall both apps from the Store.

How to reinstall the Mail app on Windows 10

• Open the Windows Store.
• Search for Mail and Calendar.
• Click the app from the result.
• Select Install.
• Go to Start menu, open the Mail app, and complete the setup.

Feel free to respond if the provided steps work for you.

***Post moved by the moderator to the original thread.***

 

Mail Inbox will not display e-mails

Hi,

I understand your concern, and we in Community will try to help you in the best possible way we can.

Before providing any assistance, I would like you to answer the questions stated below:

1. When you state "email inbox just comes up as blue" can please tell me what exactly is happening?

2. Are you getting any error code or message?

3. Are you using the app or a browser to open your e-mail?

If you are facing problem with Outlook app, I would like to suggest that you try the steps listed below:

Step 1: Run App Troubleshooter.

• On the search bar type “Troubleshooter”
• Click on troubleshooter, on the left view pane, locate “View All”.
• Then locate and click on “Windows Store Apps”.

Step 2:

Also after configuring account kindly follow the below given steps and check if mail syncs:

• Click on Gear icon located on left panel in Mail app.
• Go to Account in right panel.
• Select the account that is not syncing.
• Then click on Change mailbox sync setting.
• Select “as item arrives” under Download new content.
• Toggle Email to ON under Sync options.
• Check and verify that sync works now.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.