Windows 10: There is trojan in my laptop and not allowing to open any folders and control panel

Discus and support There is trojan in my laptop and not allowing to open any folders and control panel in Windows 10 Network and Sharing to solve the problem; on 26 November 2022 I found that I can open file explorer but I can't open any folders. whenever I try to open any folder it again opens a new tab with... Discussion in 'Windows 10 Network and Sharing' started by dinakar hanush, Nov 28, 2022.

  1. There is trojan in my laptop and not allowing to open any folders and control panel


    on 26 November 2022 I found that I can open file explorer but I can't open any folders. whenever I try to open any folder it again opens a new tab with the same "quick access" page. I tried running Microsoft quick scan, full scan, safe scan it shows trojan and when I clicked remove or quarantine, it wont remove it. Even I tried other third party software like Malwarebyte, AVG, Avast, TotalAV to remove it. but it can't be removed. I can't even open control to uninstall any suspicious program. When I search and click control panel it again opens file explorer where I can't open any other folders

    :)
     
    dinakar hanush, Nov 28, 2022
    #1

  2. windows 10 control panel

    Hello,

    Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

    As per the description, I understand that you want to know how to access the control panel in Windows 10?

    I certainly understand your concern and will try my best to help you.

    I would suggest you to try the following steps to open the Control Panel in the system.

    Step 1: Opening Control Panel in Windows 10.


    • Open Run command box by simultaneously pressing Windows and R keys (Windows + R).

    • In the Run dialog box, type
      Control
      and then press Enter key to open the classic Control Panel.
    Step 2: Access Control Panel in Windows 10 from desktop.


    • Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
    Step 3: Launch Control Panel using search.


    • Open Start menu or screen.

    • In the search box, enter Control Panel and then press Enter key to open the same.
    Note: You can quickly access the search with the help of Windows + C hotkey.

    Step 4: Create Control Panel shortcut on desktop.

    • Right-click on desktop, click New, and then click Shortcut.
    • In Type the location of the item box, type the following path.
    explorer shell:ControlPanelFolder

    • Click Next button.
    • In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.
    Step 5: Pin Control Panel to Start or taskbar.


    • In the Start search box, type Control Panel.

    • When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
    Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Nov 28, 2022
    #2
  3. windows 10 control panel

    Step 2 does not work at all. Anything from File Explorer and above does not launch at all.
     
    DeviantWolf, Nov 28, 2022
    #3
  4. There is trojan in my laptop and not allowing to open any folders and control panel

    windows 10 control panel

    Great help.......thanks.....I wonder why Microsoft did not installed it automatically....
     
    MannyMarinPR, Nov 28, 2022
    #4
Thema:

There is trojan in my laptop and not allowing to open any folders and control panel

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