Windows 10: There was a problem running this tool.

Hi there someone here encounter this problem ?? i wanna try to upgrade my windows 8 to windows 10. but i have encountered this error. anyone knows how to fix this ?? thanks in advance GOD Bless.





:)

 

There was a problem running this tool. Error 0x80072F76-0x20017

This may sound crazy, but it has to do with your internet settings. Your ISP is probably blocking some portion of the tool. Try a proxy or a different internet connection and see if it works. I had the same problem and I turned on PIA (Private Internet
Access) and it worked!

 

There was a problem running this tool. Error 0x80072F76-0x20017

Please answer ALL of the following [admittedly tedious] diagnostic questions by number, preferably without quoting my post:

1. When (approx. date) did you purchase the computer?

2. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

3. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

4. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

5. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

6. What Version & OS Build of Windows 10 is currently installed?

• Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

7. Has the Fall Creators Update (Win10 1709) ever been offered to the computer VIA WINDOWS UPDATE?

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Marking one or more of my replies as ANSWER at any point will officially close (end) your thread, whether your problems have been resolved or not. HELPFUL votes very much appreciated at anytime. Thank you.

 

Try running sfc / scannow first.
Uninstall any 3rd party resident AV.
Here's some other possible causes and solutions: [FIX] Error Message “0x80070424” Received in Windows Update or Microsoft Security Essentials (MSE) - AskVG