Windows 10: Thermal driver causing continuous sleep problems

Discus and support Thermal driver causing continuous sleep problems in Windows 10 Drivers and Hardware to solve the problem; Hey guys! So I recently installed windows and its drivers and my pc started going to sleep every couple of minutes. I tried everything from tweaking... Discussion in 'Windows 10 Drivers and Hardware' started by ItqanAbdullah, Jun 23, 2021.

  1. Thermal driver causing continuous sleep problems


    Hey guys! So I recently installed windows and its drivers and my pc started going to sleep every couple of minutes. I tried everything from tweaking power and sleep options, CMD, regedit, clean boot etc. None of that worked but I finally found the reason. It was the "IntelR Dynamic Platform and Thermal Framework Processor Participant".... If I uninstall it, the sleep problem goes away . I've tried updating it but that does not stop the problem. But when I restart my pc, windows installs it automatically and the sleep issue starts happening again. Then I uninstall it and everything becomes ok

    :)
     
    ItqanAbdullah, Jun 23, 2021
    #1
  2. Ally_60 Win User

    Intel(R) Dynamic Platform & Thermal Framework Driver problem

    When I run the Hardware and Devices Trouble-shooter on my Asus Vivobook S551L it detects Intel(R) Dynamic Platform & Thermal Framework Driver has a problem, then it proceeds to reload the driver.But this doesn't resolve the error. Below is the details of
    the problem. Can anyone suggest a fix for this problem?

    Name:
    Intel(R) Dynamic Platform & Thermal Framework Driver

    ID:
    ACPI\INT3400\2&DABA3FF&1

    Error code:
    31
     
    Ally_60, Jun 23, 2021
    #2
  3. Asus Laptop: Looking to update "Intel Dynamic Platform & Thermal Framework Driver"

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    Since you worked around to find "Intel Dynamic Platform & Thermal Framework Driver"
    but you were unable to find the same. So, I suggest you follow the below the steps and check if it helps:

    If no updated drivers available then try installing the available drivers in compatibility mode.

    Refer the steps:


    • Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.



    • Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Thank you.
     
    Guru Kiran G, Jun 23, 2021
    #3
  4. dmccoy Win User

    Thermal driver causing continuous sleep problems

    Nvidia driver problem with 940 MX on Windows 10 x64

    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    • If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    • If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    • If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    • If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <How to perform a clean boot in Windows>
     
    dmccoy, Jun 23, 2021
    #4
Thema:

Thermal driver causing continuous sleep problems

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