Windows 10: Thermal shutdown occurred

Discus and support Thermal shutdown occurred in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi there! I own HP omen Ax250wm. I know that there are many threads for this issue. But none of them worked out for me. My laptop worked nice before.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AnotherWin10Guy, Jul 13, 2020.

  1. Thermal shutdown occurred


    Hi there! I own HP omen Ax250wm.

    I know that there are many threads for this issue. But none of them worked out for me.

    My laptop worked nice before. After I power on, my fans spin like crazy. Caps lock flashes 5 times and I get this issue System temperature 90D. When I press Enter, it loads a slower than usual, but It loads. I tried Aida64 and CpuZ to test temperature and its about 75 *C and 40-45 on cores, BUT my videocard isn't working and isn't displayed in the Device Manager.

    What I tried is removing and cleaning the fan it works. Tried to reset BIOS settings. And I set the max processor speed to 70%.

    None of that helped me, so I'm asking for help.

    :)
     
    AnotherWin10Guy, Jul 13, 2020
    #1

  2. Thermal Shutdown

    Hi Mike. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    See fixes for thermal shutdown in HP PC's:

    https://h30434.www3.hp.com/t5/Notebook-Operatin...

    https://www.quora.com/What-causes-a-HP-laptop-t...

    https://www.quora.com/What-are-the-best-ways-to...

    https://h30434.www3.hp.com/t5/Notebook-Software...

    https://h30434.www3.hp.com/t5/Desktop-Hardware-...

    To enter BIOS/UEFI setup use one of these methods:

    https://www.mydigitallife.net/comprehensive-lis...

    http://www.isunshare.com/windows-password/four-...

    I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Jul 13, 2020
    #2
  3. slance310 Win User
    Thermal Shutdown

    Hi,

    It is normally a setting in the Bios that controls a Thermal Shutdown..

    It may or may not allow a setting of temperature ranges for this to happen..
     
    slance310, Jul 13, 2020
    #3
  4. DaveM121 Win User

    Thermal shutdown occurred

    A thermal shutdown occurred

    Hi Jerryez

    There seems to be a known issue with the HP Pavilion 590, over on the HP website some users are reporting heating problems and putting it down to the PC case being too small . . .

    Since this most definitely would not be a Windows or even a software problem, can you please post a duplicate of this question over on the HP forum, where one of their engineers will more than likely resolve this for you . ..

    https://h30434.www3.hp.com/t5/Desktop-Hardware-...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    .
     
    DaveM121, Jul 13, 2020
    #4
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Thermal shutdown occurred

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