Windows 10: this app cant open.Check the windows store for more info about photos.

thats the message im getting every time I try to open app

:)

 

Check the Windows Store for more info about Photos

.I get this notice when I try to open photos on windows 10 ,this app cant open Check the Windows Store for more info about Photos

 

Window Store "This app can't open, check Windows Store for more info about photos. Go to Store".

Original Title: Window Store

Hi,

I could not open my photos after upgraded to Windows 10 (I have no problem opening the photos before the upgrade).

The error message was "This app can't open, check Windows Store for more info about photos. Go to Store".

However I could not open Windows Store when clicked on the store icon.

Please advise how can I access the Windows Store and how to open my photos from the picture folder.

Many thanks for your help.

Warmest regards,

PS Toh

 

Photo app will not stay open in windows 10

Hi Caroline,

We appreciate your time and effort for getting back to us.

I suggest you to reset the Windows Store cache and check.

Method 1:

Follow the step to reset the Windows Store cache.

• 
  Press Windows Key + R key.
  
• 
  Type wsreset.exe and press Enter Key.
  

Your Windows Store cache will be reset. Check if the is resolved.

If the issue still persist, I suggest you to uninstall and reinstall photo app again.

Method 2:

Follow the steps provided below and check if it helps.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  
• 
  Press Enter key.
  

After uninstalling the Photo app I suggest you to download and install the app again and check.

You can download the Photo app from the following link.

https://www.microsoft.com/en-us/store/apps/microsoft-photos/9wzdncrfjbh4

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.