Windows 10: This app (in chinese characters) is preventing you from shutting

Discus and support This app (in chinese characters) is preventing you from shutting in Windows 10 Support to solve the problem; Hi, just switched from Win 7 to 10. I had initially added a Chinese keyboard setting for writing or reading Chinese (taking Chinese classes) and also a... Discussion in 'Windows 10 Support' started by pintree3, Aug 17, 2015.

  1. pintree3 Win User

    This app (in chinese characters) is preventing you from shutting


    Hi, just switched from Win 7 to 10. I had initially added a Chinese keyboard setting for writing or reading Chinese (taking Chinese classes) and also a Chinese software. The software was uninstalled just prior to the update and the 2 keyboard things were removed after. Anyhow, that's it, I did nothing 'Chinese after that, and yet, when rebooting I got the above message, "this app (in Chinese characters) is preventing you from shutting''. How can this be? Where does it come from? Since my keyboard no longer has Chinese, actually doing a search for such a file will be impossible--besides the fact that I can't really read Chinese anyways. So how do I find such an app and get rid of it?

    (BTW, unlike Win 7 now on boot I get HP Solution center loading as well and don't know what to disable since doing so may actually disable the printer.)

    :)
     
    pintree3, Aug 17, 2015
    #1
  2. Ian The Commodore Matthews, Aug 17, 2015
    #2
  3. windows 10 shutdown says an app is preventing shutdown. It has a title made up of Chinese characters. It shuts down normally but I do not have a Chinese app installed. Any help appreciated.

    An IBM product that is causing this issue with Chinese characters. You can see screen shot (and text version!) of the error in the short article below to confirm this is the same problem:

    SOLVED: A Program with Chinese Characters APP IS PREVENTING YOU FROM SIGNING OUT - Up & Running Technologies, Tech How To's
     
    Ian The Commodore Matthews, Aug 17, 2015
    #3
Thema:

This app (in chinese characters) is preventing you from shutting

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