Windows 10: This folder is empty

Hi guys,


We have a Windows 10 Pro computer that for some reason seems to lose it's files on any attached USB drives.


At the moment if I select properties of the USB drive I see that the USB drive has 92GB used, but opening the USB drive itself all the folders are there but the files are not. I know it has Veeam backup files on it.


After rebooting the computer the files come back, but sometime during the day they will disappear again. It's all very odd!


Device Manager says that the Intel(R) Trusted Execution Engine Interface has the error STATUS_DEVICE_POWER_FAILURE.


In Event Viewer the logs say (Error) "The driver detected a controller error on \Device\Harddisk1\DR1" but changing the USB drive with any other USB drive results in the same message, so I'm inclined to think that it's an OS issue?


I'm also seeing (Warning) "The Intel(R) Trusted Execution Engine Interface is being disabled."


Any ideas how I can fix this situation?

:)

 

Quick Access not searching Pictures folder


Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Unable to delete a folder - Invalid folder name


Suggestion:

1. Run chkdsk x: /r to make sure that there's no HD corruption.
   x: is the drive containing the folder you want to delete.
2. Try to delete the folder again. If still does not work, go to step 3.
3. Download: Download - Linux Mint and create a bootable USB using: Rufus - Create bootable USB
4. Boot up with Linux Mint and try to delete the folder again.
   NOTE: Unlike WinPE. Linux does not have any Windows permission imposed to it so it is easier to delete.