Windows 10: This item was encoded in a format that’s not supported (0xc00d5212)

Discus and support This item was encoded in a format that’s not supported (0xc00d5212) in Windows 10 News to solve the problem; [ATTACH]Some Windows 10 users have noticed the error code 0xc00d5212 when trying to play […] This article This item was encoded in a format that’s not... Discussion in 'Windows 10 News' started by WinClub, Jan 18, 2021.

  1. WinClub New Member

    This item was encoded in a format that’s not supported (0xc00d5212)

    WinClub, Jan 18, 2021
    #1

  2. “This item was encoded in a format that’s not supported”

    Hello, I had a question about downloading my video files from google drive. I’m not sure if my question should be posted here but it seems the problem is windows refusing to open the file.

    I tried to download a video through google photos that was uploaded from my phone via google drive. The download was successful and the file was in an .MOV file as my other successful uploads have been (the other uploads were not done with google photos.)
    When I went to open the file to see if the quality was preserved, it prompted me to purchase HEVC video extensions for $0.99. If I hit the “not now” option I’m given this error code:

    0xc00d5212

    With the message:

    ”This item was encoded in a format that’s not supported.”

    This is peculiar to me as I’ve never had this problem opening .MOV files before. The video was recorded with my iPhone, not with a professional camera. I just don’t understand why I can’t open simple iPhone video files. Thank you for any help.

    -Gabriela
     
    Gabriela Brook, Jan 18, 2021
    #2
  3. Audio not playing

    I have a Toshiba Laptop with windows 10 home. When I run songs, audio is not playing.

    A message is coming as "This item was encoded in a format that's not supported . 0xc00d5212 "
     
    BalakrishnaBandlamudi, Jan 18, 2021
    #3
  4. BillyJ_MV Win User

    This item was encoded in a format that’s not supported (0xc00d5212)

    No Sound and all media cannot be played

    update - youtube started working after awhile. But Media(music file) is still dying giving the message "This item was encoded in a format that's not supported. 0xc00d5212"

    There is however still no sound.
     
    BillyJ_MV, Jan 18, 2021
    #4
Thema:

This item was encoded in a format that’s not supported (0xc00d5212)

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