Windows 10: Thread Stuck in Device Driver BSOD help

Discus and support Thread Stuck in Device Driver BSOD help in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've recently experienced random BSODs happening (Thread Stuck in Device Driver), specifically, when DotA is opened. I've tried uninstalling... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by japjap4, May 15, 2017.

  1. japjap4 Win User

    Thread Stuck in Device Driver BSOD help


    Hello,

    I've recently experienced random BSODs happening (Thread Stuck in Device Driver), specifically, when DotA is opened. I've tried uninstalling my display adapters, but the problem still persists. I've also tried cleaning my RAM in case it was the one that's causing the problem.

    I've updated all my drivers just in case -- but the BSOD is still there.

    So I've decided to come here, seeking for help, since I don't know what to do anymore.
    Cheers!

    Edit: It's not really limited to DotA. In fact, the crash happens whenever I just browse around the web using any web browser. Thoughts?

    PC Specs:
    Windows 10 Home (64-bit)
    ASUS A68HM-K
    AMD A10-7860K Radeon R7, 12 Compute Cores 4C+8G
    AMD Radeon(TM) R7 Graphics
    8 GB DDR3 RAM
    1 TB Hard Drive

    :)
     
    japjap4, May 15, 2017
    #1
  2. Timmyctc Win User
    Timmyctc, May 15, 2017
    #2
  3. Thread stuck in device driver BSOD

    I have a Lenovo C40 all-in-one computer operating Windows 10. For the past 3 weeks I have been having Thread Stuck in Device Driver BSOD. It is always associated with rendering videos with Sony Movie Studio HD Platinum. I had used the program successfully
    for over a year on this computer without issues until very recently. I have checked for driver updates, turned back Windows 10 updates (each of these seemed to help for one video, then the problem returns). I have also upgraded my program to a newer version.
    Still the same error occurs. There is an AMD Radeon R4 Graphics chipset (AMD A6-6310 APU) which checks out as functioning with the newest drivers. I'm not very computer savvy, and I've reached the end of my skills. I have tried to create ZIP archives of
    the minidump files from the last 3 crashes (2 today so far, 1 yesterday) to share for help, but I'm getting "access denied" when I try to archive with WinRAR. Please help.
     
    MrAngryBird, May 15, 2017
    #3
  4. axe0 New Member

    Thread Stuck in Device Driver BSOD help

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    Thread Stuck in Device Driver BSOD help [​IMG]


    Thread Stuck in Device Driver BSOD help [​IMG]
     
  5. japjap4 Win User
    Done. (I'm not really sure what cooling means though.)
     
    japjap4, May 19, 2017
    #5
  6. axe0 New Member
    Cooling means the cooler you use for the CPU *Wink
     
  7. japjap4 Win User
    Pardon my ignorance (as I'm a newbie in these kinds of stuff), but where can I find that cooler? If you're talking about the fan, I have two.
     
    japjap4, May 19, 2017
    #7
  8. axe0 New Member

    Thread Stuck in Device Driver BSOD help

    The fan mounted on the CPU is the cooler, since you have a custom build I assume it is a stock cooler.

    Have a look at my system specs to get a better understanding of what is meant with it *Smile
     
  9. japjap4 Win User
    Ohhh, I see. It doesn't really have any model name. Just random numbers, so that's what I inputted in my edited PC specs.
     
    japjap4, May 19, 2017
    #9
  10. axe0 New Member
  11. japjap4 Win User
    Hello,
    I did what you instructed me to do. Should I download the "AMD Auto-detect" software or should I manually search my drivers and download them?
     
    japjap4, May 19, 2017
    #11
  12. axe0 New Member
    Preferably manually searching.
     
  13. japjap4 Win User

    Thread Stuck in Device Driver BSOD help

    Hello, sorry for the late reply.

    I've uninstalled the drivers and reinstalled them back but the problem still persists :/ I got another BSOD while I was using my web browser while DotA was opened. Seems like it didn't work.
     
    japjap4, May 20, 2017
    #13
  14. japjap4 Win User
    I have an AMD Radeon R7 Graphics Spectre
     
    japjap4, May 20, 2017
    #14
  15. axe0 New Member
    Please provide a new set of logs so I can compare data from the dumps.
     
Thema:

Thread Stuck in Device Driver BSOD help

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