Windows 10: Thread stuck in device driver - Windows 10,

Tried everything from uninstalling the driver to updating the windows. I have to disable my AMD graphic card driver to use my computer or else it always goes to BSOD. Please help.


The files crashing are

• atikmdag.sys atikmdag.sys+71ef8 fffff802`39560000 fffff802`3ca4c000 0x034ec000 0x5d56d25e 8/16/2019 9:27:18 PM
• dxgkrnl.sys dxgkrnl.sys+4289d fffff802`2e5d0000 fffff802`2e973000 0x003a3000 0x39e62470 10/13/2000 2:22:00 AM

Please I need a solution.


I have even installed a new windows still nothing is helping.

:)

 

Thread stuck in device driver

Hi Srinivasan,

Thank you for posting on Microsoft Community. We appreciate your interest in Windows 10.

Run Hardware and Device troubleshooter by following the steps below, and check if the issue is resolved.

Step 1: Type Troubleshooter in the search bar next to
Start icon, press Enter.

Step 2: Select View all from the left side panel, and click on
Hardware and Devices option.

Step 3: Follow the onscreen instructions.

Refer to the suggestion given by ZigZag3143 (Windows IT Pro MS –MVP) from the link below:

thread stuck in device driver windows 10

Also refer to the links below on similar issue,

thread stuck in device driver windows 10

THREAD STUCK IN DEVICE DRIVER IN WINDOWS 10

Hope this helps!

Get back to us if you have queries regarding Windows, we will be happy to help you.



Thank you,

Microsoft Community.

 

Thread Stuck in Driver

Hi Mark,

We appreciate that you have provided us the troubleshooting steps that you have done already. We can provide you other troubleshooting steps that can help to resolve the issue regarding the Thread Stuck in Driver error.

The Thread Stuck In Device Driver error is caused by a driver file being caught in an endless loop while it waits for the hardware to enter idle state. Performing a series of updates will usually resolve this issue and since you have updated your motherboard
BIOS as well as the graphics and audio drivers, you can perform the Windows updates. Here's how:

• Open Start Menu and click on Settings >
  Update & Security settings > Windows Update.
• Click on the Check for updates button.
• If any updates are available, they will be offered to you.

Let us know if there is anything else that comes up so we can further assist you.

 

(Windows 10) Thread Stuck in Device Driver

Hi Vince,

Sorry for the inconvenience caused to you. I suggest you to try the following methods and check if it helps.

Method 1: Update the drivers from device manager.

1. Right click on Windows logo and click on Device manager.

2. Expand Display drivers.

3. Right click on the driver and select Update driver software.

4. Now restart the computer and check if it helps.

Method 2: Boot the device to safe mode, uninstall the existing drivers, manually install the latest drivers from manufacturer's website and check if the issue persists.

Step 1: Refer to the article to place the computer in Safe mode with Networking.

Refer: Start your PC in safe mode in Windows 10


Step 2: Steps to uninstall the drivers for the Display Adapter.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter
  and click on Properties.
• Under Driver tab click on
  Uninstall.
• Restart the computer.

Step 3: Refer to the below article by Andre Da Costa to install the drivers manually on your device.

How to: Install and Update drivers in Windows 10

Hope this helps. Keep us updated with the status if the issue to continue assisting you further.

Thank you